Kodak EasyShare DX6340 zoom digital camera — User's Guide


Table of Contents > Troubleshooting > Camera Screen Messages

10 Troubleshooting

Camera Screen Messages

Message Cause Solution

No images to display

There are no pictures in the current storage location.

Change picture storage location setting (Choosing Internal Memory or MMC/SD Card).

Memory card requires formatting

The card is corrupted or formatted for another digital camera.

Insert a new card or format the card (Formatting Internal Memory or MMC/SD Card).

Caution: Formatting erases all pictures and videos, including protected files.

Memory card cannot be read (Please format card or insert another card)

Internal memory requires formatting

The camera internal memory is corrupted.

Format the internal memory (Formatting Internal Memory or MMC/SD Card).

Caution: Formatting erases all pictures and videos, including protected files. (Formatting internal memory also erases email addresses and album names. To restore them, see Kodak EasyShare software Help.)

Internal memory cannot be read (Please format internal memory)

No memory card (Files not copied)

There is no card in the camera. Pictures were not copied.

Insert a card (Choosing Internal Memory or MMC/SD Card).

Not enough space to copy files (Files not copied)

There is not enough space in the location you are copying to (internal memory or the card).

Delete pictures from the location you are copying to (Deleting Pictures and Videos), or insert a new card.

Read-only card, change to internal memory to capture

The card in the camera is write-protected.

To take a picture, insert a new card or change storage location to internal memory (Choosing Internal Memory or MMC/SD Card).

Card is protected (Reset switch on card)

Switch on card is in write-protect position.

Reset the switch as shown on camera screen.

Card is locked (Insert a new card)

The card is write-protected.

To take a picture, insert a new card or change storage location to internal memory (Choosing Internal Memory or MMC/SD Card).

Card is unusable (Insert a new card)

The card is slow, corrupted, or unreadable.

Insert a new card (Inserting an MMC/SD Card).

Recording stopped. Record in internal memory (Card speed is slow)

Card cannot be used to take videos.

Change storage location to internal memory (Choosing Internal Memory or MMC/SD Card). Use this card to take pictures only.

Memory card is full (Cannot save Share/ Album tagging)

There is no space remaining.

Insert a new card (Inserting an MMC/SD Card), transfer pictures (Transferring Pictures With the USB Cable), or delete pictures (Deleting Pictures and Videos).

Internal memory is full (Cannot save Share/ Album tagging)

Date and time have been reset

This is the first time you turned on the camera; or the battery has been removed for an extended period of time; or the battery is exhausted.

Reset the clock (Setting the Date and Time).

High camera temperature. (Camera will be turned off.)

The internal temperature of the camera is too high for the camera to operate. The viewfinder light glows red and the camera turns off.

Leave the camera off for several minutes, then turn it back on.

If the message reappears, contact Customer Support (Telephone Customer Support).

Memory Card is full

There is no more space on the card in the camera.

Transfer pictures to the computer (Transferring Pictures With the USB Cable), delete pictures from the card (Deleting Pictures and Videos), insert a new card, or change storage location to internal memory (Choosing Internal Memory or MMC/SD Card).

Internal Memory is full

There is no more space in the camera's internal memory.

Transfer pictures to the computer (Transferring Pictures With the USB Cable), delete pictures from the internal memory (Deleting Pictures and Videos) or change storage location to Auto (Choosing Internal Memory or MMC/SD Card) and insert card (Inserting an MMC/SD Card).

Unrecognized File Format

The camera cannot read the picture format.

Transfer the unreadable picture to the computer (Transferring Pictures With the USB Cable), or delete the picture (Deleting Pictures and Videos).

No Address Book in Camera

No email addresses appear because there is no address book.

Create and copy address book from computer. See EasyShare software Help.

No Album Names in Camera

Album names have not been copied to the camera from the computer.

Create and copy album names from computer. See EasyShare software Help.

Other error code

An error is detected.

Turn the Mode dial off, then back on. If the message reappears, contact Customer Support (Telephone Customer Support).



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