Kodak EasyShare P880 zoom digital camera — User's guide


Table of Contents > Troubleshooting > Camera problems

5 Troubleshooting

Camera problems

For step-by-step product support, visit www.kodak.com/go/p880support and select Interactive Troubleshooting and Repairs.

If... Try one or more of the following

Camera does not turn on

  • Remove battery and verify that it's the correct type, then reinsert it.

  • Insert a charged battery.

  • Connect the camera to a Kodak 5-volt AC adapter (sold separately), then try again. See Charging the batteryfor more battery information.

Camera does not turn off

Camera buttons and controls do not function

EVF/LCD screen is black or does not turn on

  • Remove the lens cap.

  • Push the EVF/LCD toggle button to change display.

  • Press any button to restore the EVF/LCD from Stand By.

  • Turn the camera off, then on again to restore power.

In Review, a blue or black screen is displayed instead of a picture

  • Transfer all pictures to the computer (see Transferring pictures ).

  • Take another picture. If problem continues try internal memory or another memory card. Download all the images, then format the card and try using the card again in the camera.

Pictures remaining number does not decrease after taking a picture

  • Continue taking pictures. The camera is operating normally

(The camera estimates the number of pictures remaining after each picture is taken, based on picture size and content.)

Picture orientation is not accurate

  • Set the Orientation Sensor to ON ().

Flash does not fire

External flash does not fire

  • Turn on the flash unit.

  • Insert a charged battery.

Storage location is almost or entirely full

You cannot take a picture

Error message appears on EVF/LCD screen

  • Turn the camera off, then on again.

  • Follow action recommended on screen, record error number, if displayed; then turn camera off, then on again.

  • Remove memory card from the camera and/or download pictures, then format the card and try using the card again in the camera.

Memory card not recognized or camera freezes with card.

  • Use another memory card.



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