Kodak EasyShare-One zoom digital camera — User's guide
Table of Contents > Troubleshooting > Getting help
9 Troubleshooting
Getting help
Camera
Software
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Get information on EasyShare software |
www.kodak.com/go/easysharesw (or see Help in EasyShare software) |
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Get help with the Windows operating system and working with digital pictures |
Other
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Get support for cameras, software, accessories, more |
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Get information on Kodak EasyShare printer docks |
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Get information on Kodak inkjet products |
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Optimize your printer for truer, more vibrant colors |
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Register your camera |
If you have questions concerning this product, you may speak with Kodak customer support.
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Australia |
1800 147 701 |
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Netherlands |
020 346 9372 |
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Austria |
0179 567 357 |
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New Zealand |
0800 440 786 |
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Belgium |
02 713 14 45 |
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Norway |
23 16 21 33 |
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Brazil |
0800 891 42 13 |
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Philippines |
1 800 1 888 9600 |
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Canada |
1 800 465 6325 |
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Poland |
00800 4411625 |
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China |
800 820 6027 |
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Portugal |
021 415 4125 |
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Denmark |
3 848 71 30 |
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Russia |
8 495 929 9166 |
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Ireland |
01 407 3054 |
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Singapore |
800 6363 036 |
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Finland |
0800 1 17056 |
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Spain |
91 749 76 53 |
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France |
01 55 1740 77 |
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Sweden |
08 587 704 21 |
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Germany |
069 5007 0035 |
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Switzerland |
01 838 53 51 |
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Greece |
00800 44140775 |
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Taiwan |
0800 096 868 |
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Hong Kong |
800 901 514 |
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Thailand |
001 800 631 0017 |
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India |
91 22 617 5823 |
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Turkey |
00800 448827073 |
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Italy |
02 696 33452 |
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United Kingdom |
0870 243 0270 |
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Japan |
03 5540 9002 |
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United States |
1 800 235 6325 585 781 6231 (toll) |
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Korea |
00798 631 0024 |
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International Toll Line |
+44 131 458 6714 |
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International Toll Fax |
+44 131 458 6962 |
Notice of Limitations to Wireless Support
Kodak Service and Support will assist you with:
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Installing and setting up Kodak EasyShare software, version 5.2 or higher
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Using and setting up the Kodak EasyShare-One zoom digital camera, or a Wi-Fi enabled Kodak EasyShare printer dock or photo printer on an Infrastructure or Ad Hoc Wi-Fi wireless network
Kodak Service and Support cannot assist you with:
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Installing or setting up a wireless Infrastructure network
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Installing or setting up wireless cards or equipment not manufactured by Kodak
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Installation or setting up drivers or software not manufactured by Kodak
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Problems with your Internet connection, or cable, DSL, or dial-up equipment
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Problems with your Internet Service Provider
Before calling for wireless problems with the Kodak EasyShare-One zoom digital camera, please make sure you have a working Wi-Fi wireless network, and if possible, have the following information for your network available:
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SSID
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Wi-Fi mode: Infrastructure or device-to-device (Ad Hoc)
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Security (none, WEP, or WPA-PSK)
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Dynamic IP (yes or no)
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Proxy (usually present in corporate or business settings)
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Connect Mode (yes - ask before connecting, or no - connect automatically)
For problems setting up your wireless network, please contact the manufacturer of your wireless network equipment, or contact your network administrator for assistance.
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