Kodak EasyShare C633 zoom digital camera — User's guide


Table of Contents > Troubleshooting > Camera problems

5 Troubleshooting

Camera problems

If... Try one or more the following

Camera does not turn on.

Camera does not turn off.

  • Remove the battery, then reinsert or replace it. If the camera still does not function, visit www.kodak.com/go/c633support and select Interactive Troubleshooting & Repairs.

Pictures remaining number does not decrease after taking a picture.

  • The camera is operating normally. Continue taking pictures.

Short battery life with Kodak Ni-MH rechargeable digital camera batteries.

  • Wipe the contacts with a clean, dry cloth (Additional care and maintenance) before loading batteries in the camera.

  • Limit the following activities that quickly deplete battery power: reviewing pictures/videos on the LCD; using the LCD as a viewfinder; and excessive use of the flash.

  • Use the Refresh feature on your camera dock series 3 or printer dock series 3.

Stored pictures are corrupted.

Caution: Formatting a card deletes all pictures and videos, including protected files.

In Review mode, you do not see a picture (or the expected picture) on the LCD screen.

In Review mode, a blue or black screen is displayed instead of a picture.

Shutter button does not work.

Slide show does not run on external video device.

  • Adjust the camera Video Out setting (NTSC or PAL, Customizing your camera).

  • See the external device's user's guide.

Picture is too light.

  • Move so there is at least 2 ft (0.6 m) between camera and subject.

Picture is not clear.

  • Clean the lens (Additional care and maintenance).

  • Move so there is at least 2 ft (0.6 m) between the camera and the subject.

  • Place the camera on a flat, steady surface or use a tripod.

Picture is too dark.

  • Turn on the flash (Using the flash ).

  • Move so there is no more than 11.8 ft (3.6 m) in wide angle and 6.9 ft (2.1 m) in telephoto between the camera and the subject.

  • Use Fill flash (Using the flash ) or change your position so light is not behind the subject.

  • Increase Exposure Compensation (Changing picture-taking settings).

Camera does not recognize SD/MMC card.

Camera freezes up when a card is inserted or removed.

  • Turn the camera off, then back on. Make sure the camera is turned off before inserting or removing a card.

Memory card full.

Memory card and internal memory full.

Caution: Formatting a card deletes all pictures and videos, including protected files.



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