Kodak EasyShare G610 printer dock — User's guide

Paper does not feed

Clean the paper-feed rollers:

1. Remove the paper tray from the printer dock, and leave the paper-tray door open.

2. Lightly moisten a lint-free cloth with water. (Do not use cotton swabs, harsh or abrasive cleaners, or organic solvents.)

3. Wipe clean the surface of the paper-feed rollers.

4. Advance the paper-feed rollers using the moistened lint-free cloth, as necessary, and continue cleaning.

5. Allow the paper-feed rollers to fully dry before reconnecting the power and inserting the paper-tray.

Multiple sheets of paper are pulled through printer

IMPORTANT:

Use only Kodak color cartridge & paper kits (with symbol) for your printer dock. Do not use inkjet paper.

1. Remove the paper tray (Removing the paper tray).

2. Remove the paper supply from the tray. Carefully "fan" the paper to keep the sheets from sticking together.

3. Reload the paper tray (Paper:).

4. Re-install the paper tray, then press to resume printing.

After installing a new color cartridge, the following error message appears: "Empty cartridge. Replace color cartridge, then press Print". (The printer does not recognize the color cartridge)

1. Open the cartridge door.

2. Push up on the green cartridge-release tab.

3. Remove the cartridge.

4. Reinsert the cartridge.

5. Press Print.

If the error message reappears:

• Repeat steps 1-3 above, then clean the cartridge sensor with a dry lint-free cloth.

• Reinsert the cartridge, then press Print.

Printer is jammed (Paper or color-cartridge jam message appears on the camera or computer)

IMPORTANT:

Use only Kodak color cartridge & paper kits (with symbol) for your printer dock. Do not use inkjet paper.

1. Remove the paper tray (Removing the paper tray).

2. Remove the paper supply from the tray. Carefully "fan" the paper to keep the sheets from sticking together ( ).

3. Reload (Paper:), then re-insert the paper tray (Inserting the paper tray).

4. Disconnect the printer dock power for 10 seconds, then reconnect the power. (Paper should eject from the rear of the printer dock.)

5. Remove the ejected paper.

   IMPORTANT:

   Always check the paper slot on the back of the printer dock for jammed paper.

   
   
   
   

   IMPORTANT:

   The cartridge may lock in place if there is a paper jam. Do not attempt to remove the cartridge without first clearing the paper jam. Make sure there are no paper jam messages on your camera or computer screen before attempting to remove the cartridge.

   
   

   If there is a cartridge jam:

   • Push up on the green cartridge-release tab to release the cartridge. Remove the cartridge.

   • Remove any slack from the ribbon. Reinstall the cartridge.

6. Press to resume printing.

Printing stops during mid-print

(paper stops feeding)

IMPORTANT:

Use only Kodak color cartridge & paper kits (with symbol) for your printer dock. Do not use inkjet paper.

• Check the power connection.

• Check the paper:

  1. Remove the paper tray (Removing the paper tray).

  2. Check the paper slot on the back of the printer dock.

  3. Remove loose paper from the printer dock. If paper is jammed, .

  4. Carefully "fan" the paper to keep the sheets from sticking together ( ).

  5. Reload the tray. Do not load more than 30 sheets of paper (see upper limit line, , inside tray).

  6. Re-install the tray, then press to resume printing.

• Clean the paper-feed rollers (Cleaning the paper-feed rollers).

Print is smudged

• Fingerprints may be on glossy side of paper. Handle paper by the edges (Paper).

Print is spotted

• Check for dirty paper; wipe paper gently with a dry, lint-free cloth to remove dirt. For excessive dirt or debris, thoroughly clean the paper tray, and load new paper (Loading the cartridge and paper). Check and clean the paper-feed rollers (Cleaning the paper-feed rollers).

Print is too light or under- exposed

IMPORTANT:

Use only Kodak color cartridge & paper kits (with symbol) for your printer dock. Do not use inkjet paper.

• Load the paper with the Kodak logo facing down. Reload the paper, if necessary (Paper:).

• Turn the flash off, then take the picture. See your camera user's guide for details.

• Adjust the exposure compensation on the camera, then take the picture. See your camera user's guide for details.

• Move so the distance between you and the subject is within the effective flash range, then take the picture. See your camera user's guide for details.

• Edit the picture using Kodak EasyShare software on your computer. See the EasyShare software Help for details.

Print is too dark, overexposed, or discolored

• Reposition the camera for more available light, then take the picture. See your camera user's guide for details.

• Use fill flash or change your position so light is not behind the subject, then take the picture. See your camera user's guide for details.

• Turn the flash on, then take the picture. See your camera user's guide for details.

• Adjust the exposure compensation on your camera, then take the picture. See your camera user's guide for details.

• Move so the distance between you and the subject is within the effective flash range, then take the picture. See your camera user's guide for details.

• Edit the picture using Kodak EasyShare software on your computer. See the EasyShare software Help for details.

• Move the printer dock from direct sunlight; operate in a temperature-controlled environment.

• Do not block the cooling vents on your printer dock; keep them clean (Finding a location for your printer dock).

Pictures are cropped

• Change the picture size or resolution on your digital camera to 3:2. See your camera user's guide for details.

• Adjust cropped pictures using Kodak EasyShare software on your computer.

• Select the proper paper size in print options if you are printing from an application on your computer.

A selected picture does not print.

• The image file may be corrupt. Review the picture on the camera or computer and delete, if necessary.

• The image file may not be JPEG format. The printer dock can only print JPEG files in stand-alone mode. Connect to a computer (Connecting to a computer) and use Kodak EasyShare software to print BMP and TIFF formats (Printing from a computer).

Nothing happens when you try to print

• Check the power connections (Connecting the power).

• Check the USB cable (Connecting to a computer) and camera connections (Docking the camera).

• Remove the paper tray. Check that paper is properly loaded, then re-insert the tray (Inserting the paper tray).

• Load paper if paper message appears on your camera or computer.

• Make sure the color cartridge is properly installed (Cartridge:). Install a new cartridge if the cartridge message appears on your camera or computer.

Nothing happens when you try to print (from docked camera)

• Reseat the camera on the printer dock (Docking and charging the camera).

• Re-establish the connection. Remove the camera, then reseat it on the printer dock.

• Make sure there is at least one picture in the camera's internal memory or memory card.

Nothing happens when you try to print (from computer)

• Make sure your computer meets the minimum system requirements. Upgrade your system, if necessary (see Helpful links, Helpful links).

• Check the USB connections from the printer dock to the computer (Connecting to a computer).

• The computer may be transferring pictures. Cancel the transfer (Transferring pictures from your digital camera), then try to print again.

• Close unnecessary software applications. Disconnect then reconnect the USB cable from the printer dock to the computer (Connecting to a computer).

• Access the printer menu for your system. Remove check marks next to Pause Printing and Offline, if checked.

• Install Kodak EasyShare software (Installing the software). If you choose Custom installation, make sure to install the printer driver.

• Uninstall, then reinstall Kodak EasyShare software (Installing the software).

Printing is slow

• Move the printer dock from direct sunlight; operate in a temperature-controlled environment.

• Do not block the cooling vents; keep them clean (Finding a location for your printer dock).

• Close unnecessary software applications.

• Make sure your computer meets the minimum system requirements. Upgrade your system, if necessary (see Helpful links, Helpful links).

Unable to remove color cartridge

• Reload or fill the paper tray (Paper:).

• Clear paper jam ( ).

• Disconnect then reconnect the power.

  IMPORTANT:

  Upon reconnecting the power, the color cartridge may advance to the next picture slot on the ribbon, resulting in a supply mismatch.

  
  

Paper runs out before the color cartridge (or vice versa)

• Supply mismatch can result from several different situations, including:

  —Scrapping of paper as a result of jams or other errors.

  —Gradual advancement of the color-cartridge ribbon from removing ribbon slack or clearing jams.

  —Advancement of the color-cartridge ribbon upon reconnecting power to unlock the color cartridge.

  Supply mismatch is likely to occur as you continue to use your printer dock. If you wish to keep your cartridge and paper supply synchronized, discard unused cartridge or paper when one or the other is fully depleted.