Kodak EasyShare Z885 zoom digital camera — User's guide


Table of Contents > Troubleshooting > Camera problems

6 Troubleshooting

Camera problems

If... Try one or more of the following

Camera does not turn on.

Camera does not turn off.

  • Remove the battery, then reinsert or replace it. If the camera still does not function, visit www.kodak.com/go/z885support and select Interactive Troubleshooting & Repairs.

Pictures remaining number does not decrease after taking a picture.

  • The camera is operating normally. Continue taking pictures.

Short battery life with Kodak Ni-MH rechargeable digital camera batteries.

  • Wipe the contacts with a clean, dry cloth (Care and maintenance) before loading batteries in the camera.

  • Limit the following activities that quickly deplete battery power: reviewing pictures/videos on the LCD; excessive use of the flash.

  • Use the Refresh feature on your camera dock series 3 or printer dock series 3.

Stored pictures are corrupted.

  • Retake pictures. Do not remove card while the Ready light is blinking. Keep rechargeable batteries charged.

  • Transfer the pictures to the computer (Transferring pictures with the USB cable), then format the card in the camera ( ).

    Caution: Formatting a card deletes all pictures and videos, including protected files.

In Review mode, you do not see a picture (or the expected picture) on the LCD screen.

  • Check the image storage location setting ( ).

In Review mode, a blue or black screen is displayed instead of a picture.

  • Transfer the picture to the computer (Transferring pictures with the USB cable), then format the card in the camera ( ).

    Caution: Formatting a card deletes all pictures and videos, including protected files.

Shutter button does not work.

Slide show does not run on external video device.

  • Adjust the camera Video Out setting (NTSC or PAL, ).

  • See the external device's user's guide.

Picture is too light.

Picture is not clear.

  • Clean the lens (Care and maintenance).

  • Make sure your camera is not in Close-up mode.

  • Move so there is at least 2 ft (0.6 m) between the camera and the subject.

  • Place the camera on a flat, steady surface or use a tripod.

Picture is too dark.

Camera does not recognize SD/MMC card.

  • Purchase a certified SD/MMC card.

  • Reformat the card ( ).

    Caution: Formatting a card deletes all pictures and videos, including protected files.

  • Insert a card into the slot, then push to seat (Storing pictures on an SD or MMC card).

Camera freezes up when a card is inserted or removed.

  • Turn the camera off, then back on. Make sure the camera is turned off before inserting or removing a card.

Memory card full.

Memory card and internal memory full.

  • Transfer pictures to the computer (Transferring pictures with the USB cable), then format the card or internal memory ( ).

    Caution: Formatting a card deletes all pictures and videos, including protected files.



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