Kodak EasyShare Z812 IS zoom digital camera — User's guide

Camera does not turn on

• Insert a new or charged battery.

• If practical, connect the camera to a Kodak 3-volt AC adapter (sold separately), then try again.

Camera does not turn off and the lens does not retract

Camera buttons and controls do not function

Lens does not extend when camera turns on or does not retract

• Confirm that the battery in camera is charged.

• Turn camera off, then on again. (Lens does not extend in Favorites mode.)

• If problem still exists, get help (Getting help).

EVF/LCD is black or does not turn on

• Remove the lens cap.

• Push the EVF/LCD button to change the display.

In Review, a blue or black screen is displayed instead of a picture

• Transfer the picture to the computer.

• Transfer all pictures to the computer (Transferring pictures).

• Take another picture. If problem continues, try internal memory and/or another memory card.

Pictures remaining number does not decrease after taking a picture

• Continue taking pictures. The camera is operating normally.

(The camera estimates the number of pictures remaining after each picture is taken, based on picture size and content.)

Picture orientation is not accurate

• Set the Orientation Sensor to ON ( )

Flash does not fire

• Check the flash setting and change as needed (Using the Flash button).

  NOTE:

  The flash does not fire in all modes.

  
  

Storage location is almost or entirely full

• Transfer pictures to the computer (Transferring pictures).

• Delete pictures from the card (Deleting pictures and videos) or insert a new card.

• Change image storage location to internal memory ( ).

• Insert a new card.

Battery life is short

• Make sure the correct battery type is installed (Battery life).

• Wipe the contacts with a clean, dry cloth before inserting a battery in the camera.

• Insert a new or charged battery (Loading the battery).

You cannot take a picture

• Turn camera off, then on again. Make sure the camera is not in Favorites mode. If prompted, set language and date/time.

• Press Shutter button all the way (Taking a picture).

• Insert a new or charged battery (Loading the battery).

• Wait until the AF/AE indicator turns green before attempting to take another picture.

• Memory full. Transfer pictures to the computer (Transferring pictures), delete pictures (Deleting pictures and videos), change image storage location ( ), or insert another card.

Error message appears on EVF/LCD

• Follow the EVF/LCD prompts.

• Remove memory card from the camera.

• Turn the camera off, then on again.

• Remove the battery and wipe the contacts with a clean, dry cloth.

• Insert a new or charged battery (Loading the battery).

• Get customer support help (Getting help).

Memory card not recognized or camera freezes with card.

• Card may be corrupted. Format card in camera ( .)

• Change image storage location to internal memory ( ).

Computer does not communicate with the camera

• Insert a charged battery (Loading the battery).

• Turn on the camera.

• Make sure the proper USB cable is connected on camera and computer port (Transferring pictures). (If using an EasyShare dock, check all cable connections. Make sure the camera is seated on the dock.)

• Make sure the EasyShare software is installed (Installing the software).

Pictures do not transfer to computer

• Click the Help button in the EasyShare software.

Slide Show does not run on an external video device

• Adjust the camera Video Out setting ( ).

• Make sure the external device settings are correct (see the device's user's guide).

Picture is too dark

• Reposition camera for more available light.

• Use Fill flash (Using the Flash button) or change your position so light is not behind the subject.

• Move so that the distance between you and the subject is within the effective flash range (Using the Flash button).

• To automatically set exposure and focus, press the Shutter button halfway. When the AF/AE indicator turns green, press the Shutter button completely down to take the picture.

• If using P, A, or S mode, adjust exposure compensation (P, A, S, and M modes).

Picture is too light

• Reposition camera to reduce the amount of available light.

• Turn flash off (Using the Flash button).

• Move so that the distance between you and the subject is within the effective flash range (Using the Flash button).

• To automatically set exposure and focus, press the Shutter button halfway. When the AF/AE indicator turns green, press the Shutter button completely down to take the picture.

• If using P, A, or S mode, adjust Exposure compensation (Changing P, A, S, or M mode settings).

Picture is not clear

• To automatically set exposure and focus, press the Shutter button halfway. When the AF/AE indicator turns green, press the Shutter button completely down to take the picture.

• Clean the lens (Care and maintenance).

• Make sure camera is not in Close-up/Macro mode if you are more than 27.6 in. (70 cm) from your subject. (Move further away if you are using the zoom lens in Close-up/Macro.)

• Place the camera on a flat, steady surface or use a tripod, especially in high-zoom settings or in low light.

Cannot locate desired picture.

• Turn on the camera. Make sure the camera is accessing internal memory/card or Favorites.

• If you are using Direct print, use the menu to change the image storage location.

The Direct print menu interface turns off.

• Press any button to redisplay the menu.

Cannot print pictures.

• Ensure that there is a connection between camera and printer (Direct printing with a PictBridge enabled printer).

• Ensure the printer and camera have power.