KODAK Zi8 Pocket Video Camera — User guide


Table of Contents > Doing more with your camera > Solving camera problems

3 Solving camera problems

Icon Solution

  • Low battery. Charge the battery.

  • Card or internal memory is nearly full. Transfer videos/pictures to your computer.

  • Corrupt or unusable card. Transfer videos/pictures to your computer, then format (erase) the card in the camera or card reader.


  • Internal memory is full. Transfer videos/pictures to your computer, or use an SD/SDHC card to take more videos/pictures.


  • Card is full. Transfer videos/pictures to your computer or use another card.



  • Unrecognized file. Transfer videos/pictures to your computer.


  • An error has occurred. Transfer videos/pictures to your computer, then format (erase) the card or internal memory.

Problem Solution

Videos are choppy or jumpy when played on a computer.

  • Use ARCSOFT MEDIAIMPRESSION Software for video playback.

  • Ensure that your computer meets system requirements. Go to www.arcsoft.com/support.

Camera will not turn on.

  • Ensure that the battery is correctly inserted.

  • Charge the battery.

Videos are blurry.

  • Check the Landscape/Macro focus button.

  • Ensure that the lens is clean.

  • Ensure that the subject is at least 1 m (3.3 ft) from camera lens.

  • Turn on Image Stabilization (Accessing the settings menu).

Videos do not play on a TV.

  • Ensure that an HDMI or AV cable is properly connected directly to the TV input (Playing back on a TV).

  • Ensure that the TV menu settings are correct for an HDMI or AV connection.

  • Ensure that Video Out is set correctly (Accessing the settings menu).

Videos are in low resolution and/or are not saved.

  • If no card is inserted and the camera is powered by the AC adapter, then videos are taken in low resolution and are not saved. (The camera is in Demo mode.) Insert a card or unplug the AC adapter.

ARCSOFT Software issues.



Email, write, phone, or chat with Kodak (Chat not available in all languages)

www.kodak.com/go/contact

Get support for your product

www.kodak.com/go/Zi8support

Purchase accessories

www.kodak.com/go/Zi8accessories

Get support for accessories

www.kodak.com/go/support

Download the latest firmware

www.kodak.com/go/Zi8downloads

Register your camera

www.kodak.com/go/register

Get information on ARCSOFT Software

www.arcsoft.com/support



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