KODAK EASYSHARE Digital Frame — P725/P825


Table of Contents > Troubleshooting and support > Picture frame problems

4 Troubleshooting and support

Picture frame problems

If... Try one or more of the following

Frame does not turn on.

  • Make sure the power cable that was included with your frame is connected securely (see Attaching the power cable).

  • Unplug the power cable for 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release.

Frame freezes up or doesn't work properly.

  • Unplug the power cable for 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release.

  • Reset the frame. Press the Play and Power buttons (see Product views) at the same time, and hold for 5 seconds. (Resetting your frame does not erase your saved files.)

Nothing happens when a memory card or USB device is connected.

  • Insert a certified SD/SDHC/MMC/XD Card, with images, into the upper designated card slot, then push to seat it (see Inserting a memory card).

  • Insert a certified MS/MS Pro Duo Card, with images, into the lower designated card slot only, then push to seat it (see Inserting a memory card).

    NOTE: Do not insert an MS Pro or MS Pro Duo card in the top slot. It may be difficult to remove.

  • Make sure the USB device is connected securely (see Connecting a USB device).

  • Make sure the file format of your pictures is supported. (See Digital frame specifications).

    NOTE: Pictures may take a longer time to display when the files are large or when using a large capacity memory card or other connected device.



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