Kodak ESP 3 All-in-One Printer — User Guide


Table of Contents > Support > Scan troubleshooting

8 Support

Scan troubleshooting

Scan fails

Probable Cause 1

Your computer is not turned ON.

Corrective Action

Turn on your computer.

Probable Cause 2

Your Kodak printer is not connected to your computer.

Corrective Action

Connect your Kodak printer to your computer with a standard USB cable.

Probable Cause 3

The Kodak Home Center software is not installed.

Corrective Action

Insert the Kodak printer installation CD and install the software.

Probable Cause 4

Your computer system resources may be low.

Corrective Action

  • Turn off your computer and the printer, and then turn them back on.

  • If the problem still persists, try scanning at a lower resolution.

Probable Cause 5

The memory card you are scanning to does not have enough free space to save the scanned photo.

Corrective Action

Remove some files from the memory card to free up some space.

Scanned image blank

Probable Cause

Your original is not placed correctly on the scanner glass.

Corrective Action

Place your original face down in the proper corner of the scanner glass.



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