KODAK EASYSHARE ZD15 Digital Camera — Extended user guide
Table of Contents > Transferring, printing, and sharing pictures > Troubleshooting
6 Troubleshooting
For step-by-step product support, visit www.kodak.com/go/zd15support and select Interactive Troubleshooting & Repairs.
If | Try one or more of the following | ||
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Camera does not turn on. |
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Camera does not turn off. |
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Pictures remaining number does not decrease after taking a picture. |
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Stored pictures are corrupted. |
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In Review mode, you do not see a picture (or the expected picture) on the LCD screen. |
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In Review mode, a blue or black screen is displayed instead of a picture. |
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Shutter button does not work. |
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Slide show does not run on external video device. |
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Picture is too light.
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Picture is not clear. |
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Picture is too dark. |
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Camera does not recognize SD/SDHC Card. |
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Camera freezes up when a card is inserted or removed. |
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Memory card full. |
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Memory card and internal memory full. |
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The Reset Camera feature did not take effect. |
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Pictures taken on a tripod are blurry. |
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Cannot delete some pictures. |
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Pictures that have KODAK PERFECT TOUCH Technology applied (twice) are of lower image quality. |
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Camera/computer communications
If | Try one or more of the following |
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Cannot transfer pictures. (The Add New Hardware Wizard cannot locate drivers.) |
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The computer does not communicate with the camera. |
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Pictures taken in Smart Capture with Orientation Sensor set to "On Transfer" are not correctly rotated when transferred to the computer. |
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HD videos longer than 20 minutes are not transferred to the computer. |
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Tags that are assigned to a video do not transfer to the computer. |
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Email tags are not transferred to the computer, or email address are deleted from the camera. |
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Sound tags are not transferred to the computer with pictures. |
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If | Try one or more of the following |
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No images to display |
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Memory card requires formatting |
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Memory card cannot be read (Please format memory card or insert another card) |
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Internal memory requires formatting |
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Internal memory cannot be read (Please format internal memory) |
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Memory card is locked (Insert new memory card) |
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Memory card is unusable (Insert new memory card) |
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High camera temperature. (Camera will be turned off.) |
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Unrecognized file format |
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Camera error #XXXX. See user's guide. |
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