KODAK EASYSHARE Digital Frame / Decor Series — D725/D825/D1025 Extended user guide

Table of Contents > Troubleshooting and support > Identifying error messages

3 Troubleshooting and support

Error icon and meaning		Try one or more of the following
	The card/device is empty.	Insert a different card or device with pictures (Connecting a USB device).
	The card/device is unreadable or corrupt.
	File is corrupted or it's an unsupported file format.	See Digital frame specifications for supported file formats.
	Internal memory is full, unable to copy.	Delete pictures from internal memory (Deleting pictures from the frame).
	Copy error—no memory card or USB device is inserted.	Insert a memory card or USB device and press the Copy button again.
	Copy error.	Recopy the picture to a different memory card or USB device. Turn off the frame, then turn it back on. Insert the card or device in the frame. Try the copy again. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport.
	Delete error.	Turn off the frame, then turn it back on. Try the delete again. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport.
	Unknown error.	Turn off the frame, then turn it back on. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport.

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