KODAK EASYSHARE C143 Digital Camera — Extended user guide


Table of Contents > Troubleshooting > Troubleshooting

7 Troubleshooting

Troubleshooting

Camera problems

Status Solution

Camera does not turn on

  • Make sure the batteries are installed correctly (Loading the AA batteries).

  • Make sure batteries are new. If batteries are rechargeable, make sure they are fully charged (see charger documentation).

Camera does not turn off

Camera buttons and controls do not function

In Review, a blue or black screen is displayed instead of a picture

Pictures remaining number does not decrease after taking a picture

  • Continue taking pictures. The camera is operating normally.

(The camera estimates the number of pictures remaining after each picture is taken, based on picture size and content.)

Flash does not fire

  • Check the flash setting, and change as needed (Using the flash).

    NOTE: The flash does not fire in all modes.

Memory card is almost or entirely full

Battery life is short

Cannot find the desired picture/video

You cannot take a picture

Memory card not recognized or camera freezes with card

  • Use a card reader to check the card on a computer. If it's corrupted, format the card in the camera ( ).

  • Try another SD or SDHC Card.

Computer/connectivity problems

Status Solution

Slide Show does not run on an external video device

  • Adjust the camera Video Out setting to NTSC or PAL ( ).

  • Make sure the external device settings are correct. (See the device's user guide).

Computer does not communicate with the camera

Direct printing (PICTBRIDGE enabled Printer) problems

Status Solution

Cannot print to a PICTBRIDGE Printer

  • In the Setup menu, change the Computer Connection setting to Other Application ( ).

Picture quality problems

Status Solution

Picture is not clear

  • To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture.

  • Clean the lens (Care and maintenance).

  • Make sure the camera is not in Macro mode ( ).

  • Place the camera on a flat, steady surface or use a tripod (especially in high-zoom settings or in low light).

  • Use a larger picture size ( ).

  • If you're manually adjusting the ISO speed, realize that a high ISO setting may cause grainy pictures ( ).

Picture is too dark

  • Reposition the camera for more available light.

  • Use Fill flash (Using the flash) or change your position so light is not behind the subject.

  • Move so that the distance between you and the subject is within the effective flash range. (See Specifications starting on Specifications.)

  • To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture.

  • In Program mode, adjust the Exposure Compensation ( ).

Picture is too light

  • Reposition the camera to reduce the amount of available light.

  • Turn the flash off (Using the flash).

  • Move so that the distance between you and the subject is within the effective flash range. (See Specifications starting on Specifications.)

  • To automatically set exposure and focus, press the Shutter button halfway. When the framing marks turn green, press the Shutter button completely down to take the picture.

  • In Program mode, adjust the Exposure Compensation ( ).



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