KODAK Mini Video Camera — Extended user guide


Table of Contents > Getting help > Troubleshooting

3 Getting help

Troubleshooting

Icon Solution

  • Low battery. Charge the battery.

  • Corrupt or unusable file(s). Transfer videos/pictures to your computer, then format the card or internal memory.


  • Internal memory is full. Transfer videos/pictures to your computer, or use a MICROSD/SDHC Card to take more videos/pictures.


  • Card is full. Transfer videos/pictures to your computer or use another card.



  • Unrecognized file. Transfer videos/pictures to your computer.


  • An error has occurred. Transfer videos/pictures to your computer, then format the card.



Problem Solution

Camera will not turn on.

  • Ensure that the battery is charged.

  • Ensure the camera is clean and dry. (If it's wet inside, let it dry for 24 hours.)

Videos are choppy or jumpy when played on a computer.

Videos are blurry.

  • Ensure that the lens is clean.

  • Ensure that the subject is at least 1 m (3.3 ft) from the lens.

Problems with ARCSOFT MEDIAIMPRESSION SE for KODAK Software.

NOTE: If problems persist, go to www.kodak.com/go/support and click Step-by-Step Solutions & Repair.



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