KODAK PLAYSPORT Video Camera / Zx5 — Extended user guide

Low battery.

• Charge the battery (Charging the battery).

Corrupt or unusable card.

• Transfer videos/pictures to your computer (Transferring, sharing online, editing ), then format (erase) the card in the camera or card reader.

• For the best experience, we strongly suggest purchasing a Class 4 or higher SDHC Card.

Card is full.

• Transfer videos/pictures to your computer (Transferring, sharing online, editing ) or use another card (Inserting an SD or SDHC Card (optional accessory)).

Unrecognized file.

• Transfer videos/pictures to your computer (Transferring, sharing online, editing ).

Camera will not turn off.

• Use a pin or paperclip to press the Camera Reset button (Product views).

Camera will not turn on.

• Ensure that the battery is charged (Charging the battery).

• Ensure the camera is clean and dry. (If it's wet inside, open all doors. Remove the card. Do not turn on the camera. Let it dry for at least 24 hours.)

LCD is hard to see.

• Adjust the LCD (Adjusting the LCD to improve viewability).

Videos are choppy or jumpy when played on a computer.

• Use ARCSOFT MEDIAIMPRESSION for KODAK Software for video playback (Transferring, sharing online, editing ).

• Ensure that the computer system requirements are met. Go to www.arcsoft.com/support or www.kodak.com/go/HDsysreq.

• For the best experience, we strongly suggest purchasing a Class 4 or higher SDHC Card.

Underwater videos are not clear.

• Turn on Underwater Correction (Using the Settings menu).

The camera gets wet inside.

• Keep doors watertight (Product views).

• If the camera is wet inside, open all doors. Remove the card. Do not turn on the camera. Let it dry for at least 24 hours.

Videos are blurry.

• Ensure that the lens is clean.

• Ensure that the subject is at least 1 m (3.3 ft) from the lens.

• If your hand is unsteady, turn on Image Stabilization (Using the Settings menu).

Videos do not play on a TV.

• Ensure that an HDMI or AV Cable is properly connected directly to the TV input (Viewing on a TV).

• Ensure that the TV's settings are correct for an HDMI or AV connection, according to your TV's specifications.

• Ensure that the Video Output is set correctly (Using the Settings menu).

Long videos are divided at the 4 GB mark.

• To accommodate the FAT32 file structure, videos are split at the 4 GB mark.

Videos are low resolution.

• If no card is inserted and the camera is powered by the AC adapter, then videos are taken in low resolution and are not saved. (The camera is in Demo mode.) Insert a card or unplug the AC adapter.

Videos are not saved.

Camera will not work with optional remote control.

• Ensure that the battery is correctly inserted in the remote control.

• Ensure that the camera infrared receiver (on bottom of camera) and the remote control have an unobstructed path.

• Try a different angle, or move closer.

Solve problems with ARCSOFT MEDIAIMPRESSION for KODAK Software.

• Go to www.arcsoft.com/support. (For other applications, go to their support sites.)