KODAK HERO 9.1 All-in-One Printer — Extended User Guide


Table of Contents > Faxing > Before you begin faxing

9 Faxing

Before you begin faxing

Before you can send or receive faxes, you must connect your printer and set up the fax options.

Connecting the printer for faxing

Selecting the country/region

For the fax to work properly, the country or region selected on the printer must match your location. This setting determines how your faxes are sent and received.

To set the correct country or region:

  1. Press .

  2. Touch , then touch Printer Settings.

  3. Touch , then touch Country/Region.

  4. Touch to scroll through the selections, then touch your country or region to select it.

Determining your telephone system type

The instructions for setting up your printer for faxing differ depending on the type of telephone service you have. Determine the type of telephone service you have, and connect your printer accordingly.

IMPORTANT: Use the phone cord that was provided with the printer. If you use any other phone cord, you may not be able to send or receive faxes successfully.

  • Standard telephone service — telephone service that uses dedicated telephone wiring to transmit only phone signals

  • Cable telephone service — telephone service that is delivered by a cable television service

  • Digital Subscriber Line (DSL) — telephone service that uses the wires of a local telephone network to transmit digital data over cables

  • Internet telephone service (Voice-Over-Internet-Protocol or VOIP) — telephone service delivered by an Internet Service Provider

Connecting to a standard telephone service

If you have a standard telephone service, connect one end of the phone cord that came with the printer into the LINE IN port on the back of the printer and the other end into the wall phone jack.



Connecting to a Digital Subscriber Line (DSL)

If you have a DSL telephone service, connect one end of the phone cord that came with the printer into the LINE IN port on the back of the printer and the other end into the DSL filter (available from your DSL provider), which is connected to the wall phone jack.

NOTE: You must use a DSL filter to transmit fax signals properly to your printer.

Connecting to an Internet or cable telephone service (Voice-Over-Internet Protocol or VOIP)

If you have an Internet or cable (Voice-Over-Internet Protocol or VOIP) telephone service, you should already have a cable modem/router connected to the cable outlet with a coaxial cable. You will also need an Analog Telephone Adapter (ATA) to connect your printer for faxing.

NOTE: Sometimes the cable modem/router has a built-in ATA. Contact your cable telephone service provider for more information.

  1. Connect an RJ-45 (also called CAT 5) cable from the cable modem/router to the WAN port on the Analog Telephone Adapter (ATA).

  2. Connect one end of the phone cord that came with the printer (RJ-11 telephone cord) to one of the phone input ports on the ATA and the other end to the LINE IN port on the back of your printer.

Determining whether your phone line is dedicated or shared

To connect your printer for faxing correctly, you need to determine whether your phone line is shared or dedicated.

  • A dedicated phone line is one that has only this printer and no other devices connected to it. If you have a dedicated line, connect your printer as described for your type of phone service (see Connecting to a standard telephone service , Connecting to a Digital Subscriber Line (DSL) , or Connecting to an Internet or cable telephone service (Voice-Over-Internet Protocol or VOIP)).

  • A shared phone line is one that has several devices connected to it, such as a phone and/or answering machine as well as the printer. If you have a shared line, connect your printer in one of the following ways, based on the devices you have connected to the same phone line.

    If you share the line with an answering machine or telephone:

    1. Connect one end of the phone cord that came with the printer into the LINE IN phone port on the back of the printer.

    2. Connect the other end of the phone cord into either a wall phone jack or a DSL filter, depending on the type of telephone service you use.

    3. Connect one end of the phone cord for your answering machine into the EXT OUT phone port on the back of the printer.

    4. Connect the other end of the phone cord into the answering machine or telephone.

      NOTE: If you have an answering machine, set the number of rings to answer on the printer to a higher number than the rings to answer for the answering machine ().



    If you have an answering service :

    If you have an answering service that uses a computerized system for recording messages remotely for the same phone line that you use for your all-in-one printer, then you can set up a distinctive ring to receive faxes automatically ().

    If you do not set up a distinctive ring, you can still receive faxes manually (Receiving a fax manually ).


Entering fax sender information

Fax sender information appears in the header of any fax that you send from your all-in-one printer. Typically this is your name or your business name and your fax number.

NOTE: If you do not enter fax sender information, the header on faxes that you send will be blank.

To enter fax sender information:

  1. Press .

  2. Touch , then touch Fax.

  3. Touch Fax Settings, touch Fax Sender Information, then touch a field to enter:

    • your name or business name

    • your fax number

  4. Press OK to save the information.

Selecting fax settings

Before sending or receiving faxes, select the fax settings.

  1. Press .

  2. Touch , then touch Fax.

  3. Touch Fax Settings, touch or to scroll through the settings, then touch a setting to make a change.

    Fax Setting Options Description

    Fax Sender Information

    --

    This information appears on the faxes you send.

    Touch a field and use the LCD keyboard to enter your name and fax number. Touch OK to save.

    Fax Auto-Answer

    On (default) / Off

    When there is an incoming call, the printer will display the name and number of the caller. When Auto-Answer is on, the printer will automatically receive the call, or you can touch Answer now to answer the call manually.

    Rings to Answer

    1 to 6 (default is 4)

    The number of times that your phone will ring before the printer picks up the call.

    If you use a dedicated phone line for your printer, set the Rings to Answer to any setting. If the printer shares the phone line with an answering machine, set the Rings to Answer to a higher number (5 or 6) than the rings to answer for the answering machine (typically 4 rings). This allows the answering machine to pick up phone calls. The printer will monitor the line after the answering machine picks up, and, if set to Auto Answer, will detect an incoming fax and receive it.

    Fax Speed

    Fast (33.6K) (default) Medium (14.4K) Slow (9.6K)

    Use this setting to reduce the fax transmission speed of your printer. If you are having difficulty sending or receiving a fax or if your fax works intermittently, then reducing the fax speed to Medium or Slow may resolve the issue. If you are using Vonage or Magic Jack, we recommend that you set the fax speed to Slow.

    Redial if No Answer

    Yes (default) / No

    If the fax number you call does not answer, the printer will redial the number automatically one time.

    Busy Redial Attempts

    0 to 12

    (default is 5)

    The number of times that the fax will attempt to redial a busy number.

    Disable Call Waiting

    No (default) / Yes

    If you have call-waiting service on your phone line, you can disable it so that an incoming call does not interrupt your fax transmission.

    Select Yes to disable call waiting, then enter the Call-Waiting Disable Code (below).

    NOTE: You must enable call waiting manually after your fax transmission.

    Call-Waiting Disable Code

    *70 (default)

    The printer automatically dials the Call-Waiting Disable Code before dialing the number to which you are sending a fax. This code disables call waiting for the duration of the fax, preventing incoming calls from interrupting your fax transmission.

    The usual code to disable call waiting is the default *70. If the call waiting disable code is different in your area, touch Call-Waiting Disable Code, then touch the backspace button to erase the current code. Use the keypad to enter the correct code, then press OK.

    Distinctive Ring

    Any ring (default) / Single Ring / Double Ring / Triple Ring

    This service, available from most phone companies, adds multiple phone numbers to one phone line. Each phone number then has a distinctive ring pattern (single, double, or triple ring) to let you know which number is ringing.

    Select the ring pattern assigned to the phone number for the printer so the printer can receive faxes automatically.

    Fax Speaker

    On (default) / Off

    The fax speaker allows you to hear the dial tone and initial fax tones when sending faxes.

    Print Fax Confirmation Page

    After Failure Only (default) / Never / Always

    The Fax Confirmation Page contains the time and date, the number you called, the number you called from, and whether the transmission was successful.

    Print Fax Settings

    --

    To print the current fax settings, load letter or A4 paper, then press .

    Print Fax Cover Page

    --

    The Fax Cover Page shows the date and headings for To and From information for your fax. Use this cover page, if needed, when sending a fax.

    To print a Fax Cover Page, load letter or A4 paper, then press .

    Print Fax Activity Log

    --

    The Fax Activity Log contains information (date, time, duration, to/from, number of pages, and more) about the last 30 faxes sent and/or received.

    To print a Fax Activity Log, load letter or A4 paper, then press .

    Dialing Mod e

    Tone (default) / Pulse

    Determines how the printer dials a fax number.

    Tone dialing (the more common method) uses tones to dial a phone number. It is faster and more reliable than pulse dialing, which uses a series of pulses to dial a phone number.

    Traditionally, pulse dialing was used by rotary phones; tone dialing is used by touch-tone phones.

    Error Correction

    On (default) / Off

    Error correction is applied only when sending black and white faxes. It reduces the loss of data, which can occur on poor quality phone lines.

    Error correction increases the send time on poor quality phone lines, but the transmission is more reliable. (Error correction does not apply to faxes being received. )

    If you are using Vonage or Magic Jack, we recommend that you set Error Correction to OFF.

To adjust fax settings from the Online Printer Management Tool:

  1. Open the Online Printer Management Tool (see Accessing the Online Printer Management Tool).

  2. Select the Settings tab, then select Fax > Settings.

  3. Change the Sender Information and/or fax Settings as needed.

  4. Click Save to update the settings.

Setting the answer mode (auto answer or manual)

The default setting for Auto-Answer is on. When Auto-Answer is on, the printer picks up all incoming faxes automatically.

To answer calls manually, touch Answer now on the LCD or turn off Auto-Answer (see also Receiving a fax manually ):

  1. Press .

  2. Touch , then touch Fax.

  3. Touch Fax Settings, then touch Fax Auto-Answer.

  4. Touch Off to turn Auto-Answer off.

Working with the phonebook

You can enter up to 60 fax numbers in the phonebook.

You can create and manage the phonebook from the printer LCD or, if your printer is connected to a computer with WINDOWS OS, you can use Home Center Software.

You can also use the Online Printer Management Tool to edit the Fax Phone Book. See Using the Online Printer Management Tool to edit the Fax Phonebook.

Using symbols in phonebook entries

You can use the following symbols in phonebook entries:

Symbol Description Response by fax

0 - 9

numbers

Dials the number

*

star

Used for special features (for example, *70 is used to deactivate call waiting)

#

pound

Used for special features (for example, # at the end of a number signifies the completion of the number sequence)

Touch Pause to add a comma. This causes a 2-second delay before dialing the remaining numbers.

Adding a new phonebook entry

To add a new phonebook entry:

  1. Press .

  2. Touch , then touch Fax.

  3. Touch Phonebook.

  4. Touch Add New.

  5. Touch the fields to enter the name and number for a recipient. Touch OK to save the information.

  6. Optional: Assign a Quick Dial number.

    You can set up your ten most frequently used fax numbers as Quick Dial numbers. You will be able to dial them quickly, and they will be displayed at the top of your phonebook.

    1. Touch Quick Dial, then select an available number to assign to the contact.

    2. Touch OK to finish.

  7. When you have finished, touch OK to save.

Editing a phonebook entry

To edit a phonebook entry:

  1. Press .

  2. Touch , then touch Fax.

  3. Touch Phonebook.

  4. Touch or to scroll through the contacts, then touch the entry you want to edit.

  5. Touch the fields you want to change, then touch OK to save.

  6. Repeat steps 4-5 to edit more entries; when you are finished, press .

Deleting a phonebook entry

To delete a phonebook entry:

  1. Press .

  2. Touch , then touch Fax.

  3. Touch Phonebook.

  4. Touch or to scroll through the numbers, then touch the entry you want to delete.

  5. Touch Delete, then touch Yes.

    The entry is deleted from the phonebook.

    NOTE: If you do not want to delete the entry, touch No.

  6. Repeat steps 4-5 to delete more entries; when you are finished, press .

Using the Online Printer Management Tool to edit the Fax Phonebook

You may use the Online Printer Management Tool to edit your fax phonebook. See Editing the fax phone book).



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