KODAK HERO 4.2 All-in-One Printer — Extended User Guide


Table of Contents > Troubleshooting > Getting help on the Web

11 Troubleshooting

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking.

www.kodak.com/go/inkjetnetworking

Search our knowledge base of Answers to Questions.

www.kodak.com/go/hero4_2support

Download the latest firmware and software for optimal printer performance.

www.kodak.com/go/hero4_2downloads

Check the Extended User Guide for detailed instructions and the recommended system requirements.

www.kodak.com/go/hero4_2manuals

Get help with problems you cannot resolve.

Contact Kodak at www.kodak.com/go/contact and have the following information available:

  • Kodak Service Number (located inside the printer when you open the access door)

  • Printer model number (located on the front of the printer)

  • Computer model, operating system, and version of Home Center Software



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