Kodak EasyShare C360 zoom digital camera — User's guide


Table of Contents > Troubleshooting > Camera problems

5 Troubleshooting

Camera problems

Status Solution

Camera does not turn on

  • Remove battery and verify that it's the correct type, then reinsert it.

  • Insert a new or charged battery.

  • Connect the camera to a Kodak 3-volt AC adapter (sold separately), then try again. See Battery life for more battery information.

Camera does not turn off and the lens does not retract

Camera buttons and controls do not function

Lens does not extend when camera turns on or does not retract

  • Confirm that the battery in camera is charged.

  • Turn camera off, then on again. (Lens does not extend in Favorites mode.)

  • If problem still exists, get help (Getting help).

LCD is black or does not turn on

  • Push the LCD button to change the display.

In Review, a blue or black screen is displayed instead of a picture

  • Transfer the picture to the computer.

  • Transfer all pictures to the computer (Transferring and printing pictures).

  • Take another picture. If problem continues, try internal memory and/or another memory card.

Pictures remaining number does not decrease after taking a picture

  • Continue taking pictures. The camera is operating normally.

(The camera estimates the number of pictures remaining after each picture is taken, based on picture size and content.)

Picture orientation is not accurate

  • Set the Orientation Sensor to ON ().

Flash does not fire

Storage location is almost or entirely full

  • Change image storage location to internal memory ().

Battery life is short

  • Make sure the correct battery type is installed (Loading the batteries).

  • Wipe the contacts with a clean, dry cloth before inserting a battery in the camera.

  • Insert a new or charged battery.

You cannot take a picture

Error message appears on LCD

  • Turn the camera off, then on again.

  • Remove memory card from the camera.

  • Remove the battery and wipe the contacts with a clean, dry cloth.

  • Insert a new or charged battery (Loading the batteries).

  • If problem still exists, get help (Getting help).

Memory card not recognized or camera freezes with card.

  • Card may be corrupted. Format card in camera ().

  • Use another memory card.



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