Kodak EasyShare picture viewer — User's guide


Table of Contents > Troubleshooting > Picture viewer problems

4 Troubleshooting

Picture viewer problems

Status Solution

Picture viewer does not turn on or off.

Picture viewer buttons and controls do not function.

Memory card not recognized or picture viewer freezes with card.

  • Ensure that the file formats on the picture card are JPEG.

  • Use another memory card.

Slide show does not start.

  • Ensure that the file formats on the picture card are JPEG.

  • If viewing pictures from a memory card, ensure that it is properly inserted (Viewing pictures from an SD or MMC card).

  • If using an EasyShare dock, press the TV button on the dock.

No picture on a television.

  • Ensure that the television is set to the "Video" setting. (See your television user guide.)

  • Adjust the picture viewer Video Out setting (NTSC or PAL Using the Menu button).

Picture does not fill the picture viewer screen.

If the camera that captured the image has a different aspect ratio than the picture viewer screen, black bars may appear at the top and bottom of a picture; this is normal.



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