Kodak EasyShare Z650 zoom digital camera — User's guide


Table of Contents > Troubleshooting > Camera problems

5 Troubleshooting

Camera problems

For step-by-step product support, visit www.kodak.com/go/z650support and selectInteractive Troubleshooting & Repairs.

If... Try one or more of the following

Camera does not turn on

  • Insert a new or charged battery.

  • Connect the camera to a Kodak 3-volt AC adapter (sold separately), then try again. See Battery life for more battery information.

Camera does not turn off and the lens does not retract

Camera buttons and controls do not function

Lens does not extend when camera turns on or does not retract

  • Confirm that the battery in camera is charged.

  • Turn camera off, then on again. (Lens does not extend in Favorites mode.)

  • If problem still exists, get help (Getting help).

EVF/LCD is black or does not turn on

  • Remove the lens cap.

  • Push the EVF/LCD button to change the display.

In Review, a blue or black screen is displayed instead of a picture

  • Transfer the picture to the computer.

  • Transfer all pictures to the computer (Transferring pictures).

  • Take another picture. If problem continues, try internal memory and/or another memory card.

Pictures remaining number does not decrease after taking a picture

  • Continue taking pictures. The camera is operating normally.

(The camera estimates the number of pictures remaining after each picture is taken, based on picture size and content.)

Picture orientation is not accurate

  • Set the Orientation Sensor to ON (see ).

Flash does not fire

Storage location is almost or entirely full

  • Change image storage location to internal memory ().

Battery life is short

  • Make sure the correct battery type is installed (Battery life).

  • Wipe the contacts with a clean, dry cloth before inserting a battery in the camera.

  • Insert a new or charged battery (Loading the batteries).

You cannot take a picture

  • Turn camera off, then on again. Make sure the camera is not in Favorites mode.

  • Press Shutter button all the way (Taking a picture).

  • Insert a new or charged battery (Loading the batteries).

  • Wait until the AF/AE indicator turns green before attempting to take another picture.

  • Memory full. Transfer pictures to the computer (Transferring pictures), delete pictures (Deleting pictures and videos), change image storage location (), or insert another card.

Error message appears on EVF/LCD

  • Turn the camera off, then on again.

  • Remove memory card from the camera.

  • Remove the battery and wipe the contacts with a clean, dry cloth.

  • Insert a new or charged battery (Loading the batteries).

  • Get customer support help (Getting help).

Memory card not recognized or camera freezes with card.

  • Card may be corrupted. Format card in camera (see ).

  • Use another memory card.



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