Kodak EasyShare Z1012 IS digital camera — User guide


Table of Contents > Using the advanced features > Solving camera problems

4 Solving camera problems

For step-by-step product support, visit www.kodak.com/go/z1012support and select Interactive Troubleshooting & Repairs.

Camera problems

If Try one or more of the following

Camera does not turn on.

Camera does not turn off.

  • Remove the battery, then reinsert or replace it. If the camera still does not function, visit www.kodak.com/go/z1012support and select Interactive Troubleshooting & Repairs.

Stored pictures are corrupted.

  • Retake pictures. Do not insert or remove card while the camera is on. Keep rechargeable batteries charged.

  • Transfer the pictures to the computer, then format the card or internal memory.

    Caution: Formatting a card deletes all pictures and videos, including protected files.

Camera does not recognize SD/SDHC card.

  • Purchase a certified SD/SDHC card.

  • Insert a card into the slot (Product views).

  • Format the card. (Press the Menu button, then highlight the Setup tab. Highlight Format, then follow the prompts.)

    Caution: Formatting a card deletes all pictures and videos, including protected files.



Previous Next