Kodak ESP 9 All-in-One Printer — User Guide


Table of Contents > Troubleshooting > Troubleshooting "quick start"

10 Troubleshooting

Troubleshooting "quick start"

Kodak provides several methods to help you troubleshoot your All-in-One printer issues. Here are some quick tips:

  • Turn off your printer and then unplug it. Wait five seconds, and then plug the power cord back into the printer. Finally, turn the printer back on.

  • Confirm that you are using a 2.0 USB cable to connect the printer to your computer. If you need to buy one, they are available online at www.kodak.com/go/aio, or from your local electronics and printer retailer.

  • Make sure that you have the most up-to-date All-in-One printer software and Help files from the Internet. Visit www.kodak.com/go/support to download the latest files.

  • View the troubleshooting information found in Kodak Home Center software on your computer. After opening Home Center, click the question mark (?) button:

    • Macintosh: The button is located at the lower-left of the Home Center window.

    • Windows: The button is located at the upper-right of the Home Center window.

      Use the Help window to view troubleshooting topics. (Windows users can also select Troubleshoot from the Help panel on the main Home Center window.)

  • You can also get troubleshooting help at the Kodak Web site. Visit www.kodak.com/go/support for support for your Kodak printer.

    NOTE: Many issues with degradation in performance or print quality can be resolved by meeting or exceeding the recommended system requirements. See Product and Safety Specifications.



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