KODAK HERO 2.2 All-in-One Printer — Extended User Guide
Table of Contents > Troubleshooting > Basic troubleshooting
11 Troubleshooting
Basic troubleshooting
If you experience an error with your printer, restarting your printer will sometimes fix the problem. Turn off your printer, wait five seconds, then turn on your printer.
If you are still experiencing a problem, use the following information to help troubleshoot your printer.
Problem | Possible Solutions |
---|---|
Printer does not power on |
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Printer not detected |
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Wireless connectivity |
For wireless connectivity issues, go to www.kodak.com/go/inkjetnetworking. |
Carriage jam |
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Ink cartridge errors |
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Too much paper curl after printing |
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Print quality |
For more information, go to www.kodak.com/go/hero2_2support, then type the problem in the search field. |
Paper jam |
For more information, go to www.kodak.com/go/hero2_2support, then type jam in the search field. |
Cannot send or receive a fax |
For more information, go to www.kodak.com/go/hero2_2support. |
Error codes/messages or other problems you cannot resolve |
Go to www.kodak.com/go/hero2_2support, then type your error code or message. If you need to contact Kodak (see www.kodak.com/go/contact), have the following information available:
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