Kodak EasyShare DX6490 zoom digital camera — User's Guide


Table of Contents > Troubleshooting > SD/MMC Cards and Internal Memory

10 Troubleshooting

SD/MMC Cards and Internal Memory

Problem Cause Solution

The camera does not recognize SD/MMC card.

The card may not be SD/MMC certified.

Purchase a certified SD/MMC card.

The card may be corrupt.

Reformat the card (Formatting Internal Memory or Card).

Caution: Formatting erases all pictures and videos, including protected files.

Card is not properly inserted in camera.

Insert a card into the slot, then push to seat (Inserting an SD/MMC Card).

Camera freezes up when a card is inserted or removed.

Camera detects an error when the card was inserted or removed.

Turn the camera off, then back on.

Make sure the mode light is not blinking and the camera is off when inserting or removing a card.

Memory card full

Storage is full.

Transfer pictures and videos to the computer, then delete them from the camera.

The maximum number of files or folders is reached (or other directory concern).

Transfer pictures and videos to the computer, then format the card or internal memory (Formatting Internal Memory or Card).

Caution: Formatting a card erases all pictures and videos, including protected files. (Formatting internal memory also erases email addresses and album names. To restore addresses and albums, see Kodak EasyShare software Help.)



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