Kodak EasyShare-One zoom digital camera — User's guide

Camera cannot connect to the wireless network —

"Camera could not connect" appears

• Make sure a Kodak Wi-Fi card is correctly inserted in the camera.

• Make sure the camera is turned on and has adequate battery power.

• Make sure the wireless router and network are running before the camera begins scanning for a network.

• Make sure you are within the operating range of the network.

• Check for sources of interference in the wireless signal, such as a microwave oven or a cordless telephone.

• Make sure the network profile settings on your camera match those of the network. In an Infrastructure network, you can usually view the network settings with the software program included with the router or through the interface of a connected device. See the router or device documentation for details.

  If possible, note the following settings for the network, then change the profile settings on your camera to match them:

  • SSID

  • Wi-Fi mode (Infrastructure or Ad Hoc)

  • Security (none, WEP, or WPA-PSK)

  • Dynamic IP (yes or no)

  • Proxy (usually present in corporate or business settings)

  • Connect Mode (yes - ask before connecting, or no - connect automatically)

  NOTE:

  Many wireless network routers employ the use of a WEP passphrase for generating a WEP security key code. If WEP security is enabled for the network, make sure the key code, not the passphrase, is entered in the security settings for the network profile on the camera.

  
  

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Camera cannot connect to the wireless network —

"Camera could not connect" appears

• If using a router, check with the manufacturer for a possible firmware update.

• Make sure your camera is using the latest firmware. Check www.kodak.com/go/easyshare-one6mpdownloads for updates.

Camera cannot connect to the wireless network —

"Limited connectivity" appears

The wireless router did not assign a valid network IP address to the camera. Check and change the router settings, as indicated below. You can usually view the network settings with the software program included with the router.

• Enable DHCP on the router.

• Change the setting on router to allow both 802.11b and 802.11 g Wi-Fi protocols.

• Change router settings to allow enough IP addresses for the number of wireless devices on the network.

• Disable MAC filtering on the router.

• Temporarily disable the QoS (Quality of Service) setting on the router.

• Check with the router manufacturer for a possible firmware update.

See the router documentation for details.

Camera cannot connect to the wireless network, or the connection is lost —

"Wi-Fi card has become unavailable" appears

• Make sure you are within the operating range of the network.

• Check for sources of interference in the wireless signal, such as a microwave oven or a cordless telephone.

• The camera battery is too low for the Wi-Fi card to effectively receive a signal. Replace the battery with a fully-charged one.

• Disable MAC filtering on the router. See the router documentation for details.

Camera cannot connect to a hotspot —

"Camera could not connect" appears

• The requirements for connecting to public hotspots vary. Ask the hotspot administrator about specific authentication requirements or settings that may be required in order to connect. Connection to some hotspots may not be supported by the camera.

See Camera cannot connect to the wireless network, above, for other possible causes and/or solutions.

Camera cannot perform wireless share functions or connect to EASYSHARE Gallery

• The Gallery URL, account email address, or account password on the camera are incorrect.

• The proxy setting on the camera is incorrect (if required).

• Make sure the wireless router is connected to the Internet and an Internet connection is available.

• The Gallery or online picture service is temporarily unavailable. Try again later.

• There may not be an EASYSHARE Gallery service in the region you are in.

• If the problem occurs within a hotspot, ask the hotspot administrator about specific authentication requirements or settings that may be required in order to connect to the Internet. Internet connectivity at some hotspots may not be supported by the camera.

See Camera cannot connect to the wireless network, above, for other possible causes and/or solutions.

Camera cannot connect to EasyShare software —

"Camera cannot connect to the expected EasyShare software or expected network" appears

• Authentication in EasyShare software is needed the first time you try to connect. Click the Help button in the Kodak EasyShare software for details.

• The Enable Wireless Connection option in EasyShare software is not checked (under Tools > Preferences > Wireless).

• EasyShare software is not running. Open EasyShare software. Once open, you may close the active session; however, make sure the Kodak logo appears in the system tray.

• EasyShare software is not installed. Load the EasyShare software CD that came with the camera, or download it from the Web (www.kodak.com/go/easysharesw).

• The EasyShare software is an older version that doesn't support wireless service. Load the EasyShare software from the CD that came with the camera, or download the latest software from the Web (www.kodak.com/go/easysharesw).

• The network SSID is not being broadcast. Using the software program included with the router or through the interface of a connected device, note the network SSID (see the router or device documentation for details). Enter the SSID in the network profile on the camera.

• The camera battery is too low for the Wi-Fi card to effectively receive a signal. Replace the battery with a fully-charged one.

• The computer is on a different network. Set the network profile settings on your camera to match those of the network.

• The camera is connected to the wrong wireless router using the same setting.

• See Camera cannot connect to the wireless network, above, for other possible causes and/or solutions.