Kodak EasyShare-One zoom digital camera — User's guide


Table of Contents > Troubleshooting > Synchronization and transfer

9 Troubleshooting

Synchronization and transfer

NOTE: Synchronization is not possible over a Wi-Fi wireless network. Synchronize with your computer using the USB cable.

Problem Possible causes and/or solutions

Synchronization/ transfer is interrupted or does not start

  • The computer has entered standby or hibernation.

  • The camera is disconnected (during authentication and setup), possibly due to:

    • the camera turning off

    • a weak signal (pertains to transfer only)

    • interference, such as a microwave oven or a cordless telephone (pertains to transfer only)

    • the wireless router shutting down (pertains to transfer only)

    • the Wi-Fi card being improperly inserted (pertains to transfer only)

  • Synchronization/transfer is not set in EasyShare software (see EasyShare software Help for details).

  • Set up and authenticate the camera on EasyShare software (see EasyShare software Help for details).

Synchronization/ transfer is slow

  • The network is slow possibly due to:

    • a weak signal (pertains to transfer only)

    • interference, such as a microwave oven or a cordless telephone (pertains to transfer only)

  • The computer is slow, possibly due to:

    • processing of other tasks

    • full disk space

    • low processor speed

  • The wireless router is set to a slow transfer rate (pertains to transfer only).

Incomplete transfer or missing images

  • There is not enough disk space left on the computer.

  • The transfer was interrupted (see above).



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