Kodak EasyShare M1063/MD1063/MX1063 digital camera — Extended User Guide


> Troubleshooting > Camera problems

6 Troubleshooting

Camera problems

If... Try one or more of the following

Camera does not turn on.

If the problem persists, visit www.kodak.com/go/m1063support, and select Interactive Troubleshooting & Repairs.

Camera does not turn off.

Camera buttons and controls do not function

Battery does not charge using USB charging.

Pictures remaining number does not decrease after taking a picture.

  • The camera is operating normally. Continue taking pictures.

Short battery life with Kodak Li-Ion rechargeable digital camera battery KLIC-7001.

  • Limit the following activities that quickly deplete battery power: reviewing pictures/videos on the LCD; excessive use of the flash.

Stored pictures are corrupted.

  • Retake pictures. Do not remove card while the camera is accessing it. Keep rechargeable batteries charged.

  • Transfer pictures to the computer (see Transferring pictures with the USB cable), then format the card in the camera ( ).

    Caution: Formatting a card deletes all pictures and videos, including protected files.

In Review mode, you do not see a picture (or the expected picture) on the LCD screen.

  • Check the image storage location setting ( ). If the problem persists, visit www.kodak.com/go/m1063support, and select Interactive Troubleshooting & Repairs.

In Review mode, a blue or black screen is displayed instead of a picture.

Picture is too light.

Picture is not clear.

  • Clean the lens ( ).

  • Make sure your camera is not in Close-up mode.

  • Move so there is at least 23.6 in. (60 cm) between the camera and the subject.

  • Place the camera on a flat, steady surface or use a tripod.

Picture is too dark.

Camera does not recognize SD card.

  • Purchase a certified SD/SDHC card.

  • Reformat the card ( ).

    Caution: Formatting a card deletes all pictures and videos, including protected files.

  • Insert a card into the slot, then push to seat (see Storing pictures on an SD/SDHC card).

Camera freezes up when a card is inserted or removed.

  • Turn the camera off, then back on.

  • Make sure the camera is turned off before inserting or removing a card.

  • Try another SD/SDHC card.

Memory card full.

Memory card and internal memory full.

  • Transfer pictures to the computer (see Transferring pictures with the USB cable), then format the card or internal memory ( ).

    Caution: Formatting a card deletes all pictures and videos, including protected files.



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