KODAK PLAYSPORT Video Camera, Model Zx3 — User guide


Table of Contents > Doing more > Getting help


2 Getting help


Getting help on the Web

Icon Solution

  • Low battery. Charge the battery.

  • Card or internal memory is nearly full. Transfer videos/pictures to your computer.

  • Corrupt or unusable card. Transfer videos/pictures to your computer, then format (erase) the card in the camera or card reader.


  • Internal memory is full. Transfer videos/pictures to your computer, or use an SD/SDHC card to take more videos/pictures.


  • Card is full. Transfer videos/pictures to your computer or use another card.



  • Unrecognized file. Transfer videos/pictures to your computer.


  • An error has occurred. Transfer videos/pictures to your computer, then format (erase) the card.



Problem Solution

No power.

  • Ensure the battery is correctly inserted, charged.

LCD is not clear.

LCD is B&W.

Videos are choppy or jumpy when played on a computer.

Videos are blurry.

Videos do not play on a TV.

  • Ensure that an HDMI or AV Cable is properly connected directly to the TV input (Viewing on a TV).

  • Ensure that the TV menu settings are correct for an HDMI or AV connection.

  • Ensure that Video Out is set correctly (Accessing the settings menu).

Videos are in low resolution and/or are not saved.

  • If no card is inserted and the camera is powered by the AC adapter, then videos are taken in low resolution and not saved. (The camera is in Demo mode.) Insert a card or unplug the AC adapter.

Problems with ARCSOFT Software.

NOTE: If problems persist, go to www.kodak.com/go/support and click Step-by-Step Solutions & Repair.



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