KODAK PLAYTOUCH Video Camera, Model Zi10 — User guide

Camera will not turn on.

• Ensure that the battery is correctly inserted and charged.

• Ensure the camera is clean and dry. (If it's wet inside, let it dry for 24 hours.)

LCD is not clear.

• Choose an LCD Glare Shield (Applying an LCD Glare Shield filter).

Can't transfer video/pictures to the computer.

• Do not use the USB cable. Use the USB arm (Downloading software).

Videos are choppy or jumpy on a computer.

• Use ARCSOFT MEDIAIMPRESSION for KODAK Software for video playback (Downloading software).

• Ensure that the computer system requirements are met. Go to www.arcsoft.com/support.

Long videos are split into separate videos.

• When taking long videos, the camera begins a new video (at approximately 3.8 GB) and continues recording. If desired, use video editing software on your computer to join videos.

Videos are in low resolution and/or are not saved.

• If no card is inserted and the camera is powered by the AC adapter, then videos are taken in low resolution and are not saved. (The camera is in Demo mode.) Insert a card or unplug the AC adapter.

Videos do not play on a TV.

• Ensure that an HDMI or AV Cable is connected directly to the TV input (Viewing on a TV).

• Ensure that the TV menu settings are correct for an HDMI or AV connection.

• Ensure that the Video Out is set correctly ( ).

Videos are blurry.

• Ensure that the lens is clean.

• Ensure that the Focus switch is set to Normal (or to Close-up, if taking close-up videos/pictures).

• Turn on Digital Image Stabilization ( ).

• When using a tripod, turn off Digital Image Stabilization.

Playback on a TV is not in stereo.

• Ensure that your TV or receiver has stereo speakers.

• Ensure that the TV menu settings are correct for an HDMI or AV connection.

• Ensure that the Video Out is set correctly ( ).

Camera will not work with optional remote control.

• Ensure that the battery is correctly inserted in the remote control and camera.

• Ensure that the camera infrared receiver (above the lens) and the remote control have an unobstructed path.

• Try a different angle or move closer.

LCD is B&W.

• Choose a different effect (Recording videos, taking pictures) or LCD Glare Shield (Applying an LCD Glare Shield filter).

Get support for your product

www.kodak.com/go/playtouchsupport

See step-by-step solutions and repair information

www.kodak.com/go/stepbystep

Purchase accessories

www.kodak.com/go/playtouchaccessories

Download the latest camera firmware and software

www.kodak.com/go/playtouchdownloads

See online demos

www.kodak.com/go/howto

Register your camera

www.kodak.com/go/register

Get help using ARCSOFT Software

www.arcsoft.com/support

Get help installing software and transferring videos/pictures to the computer

www.kodak.com/go/support