KODAK ESP Office 2100 Series All-in-One Printers — Extended User Guide
Table of Contents > Troubleshooting > Basic troubleshooting
11 Troubleshooting
Basic troubleshooting
If you experience an error with your printer, restarting your printer will sometimes fix the problem. Turn off your printer, wait five seconds, then turn on your printer.
If you still experience a problem, use the following information to help troubleshoot your printer.
Problem | Possible Solutions |
---|---|
Printer does not power on |
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Printer not detected |
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Wireless connectivity |
For wireless connectivity issues, go to www.kodak.com/go/inkjetnetworking. |
Carriage jam |
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Ink cartridge errors |
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Too much paper curl after printing |
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Print quality |
For more information, go to www.kodak.com/go/esp2150support or www.kodak.com/go/esp2170support, then type the problem in the search field. |
Paper jam |
For more information, go to www.kodak.com/go/esp2150support or www.kodak.com/go/esp2170support, then type jam in the search field. |
Cannot send or receive a fax |
For more information, go to www.kodak.com/go/esp2150support or www.kodak.com/go/esp2170support, then type Fax in the search field. |
Error codes/messages or other problems you cannot resolve |
If you need to contact Kodak (see www.kodak.com/go/contact), have the following information available:
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