Kodak EasyShare CX4310 digital camera — User's Guide
Table of Contents > Troubleshooting > Troubleshooting—Camera Dock II
9 Troubleshooting
Troubleshooting—Camera Dock II
Camera Dock II Problems
| Camera Dock | ||
|---|---|---|
| Problem | Cause | Solution |
|
Pictures are not transferred to the computer |
AC adapter or USB cable is not securely connected. |
Check the connections (Connecting the Camera Dock). |
|
Software is not installed. |
Install the software (Install the Software). |
|
|
There are too many applications running on your computer. |
Close all software applications and try again. |
|
|
Camera was removed from the camera dock during picture transfer. |
Replace the camera on the camera dock and press the Connect button. |
|
|
Connect button was not pressed. |
Press the Connect button. |
|
Camera Dock II Light Status
| Camera Dock Power/Transfer Light | ||
|---|---|---|
| Light Status | Cause | Comment |
|
Light glows steady green |
Camera is properly seated in the camera dock. |
The camera and camera dock are operating normally. |
|
Light blinks green |
Pictures are being transferred to the computer. |
|
|
Light is off |
Camera is not properly seated in camera dock. |
Remove the camera and re-seat it (Docking the Camera). |
| Camera Dock Error Light | ||
|---|---|---|
| Light Status | Cause | Comment |
|
One blinking red light |
Battery pack is installed incorrectly. |
Reinstall the battery pack (Installing the Battery Pack in the Camera). |
|
The battery pack or connector pins are damaged. |
Check for damage. |
|
|
The camera and battery pack have been exposed to very high or low temperatures. |
Slowly return the camera and battery pack to room temperature. |
|
|
Battery in camera is not rechargeable or no battery pack is installed in camera. |
Install a Kodak EasyShare Ni-MH rechargeable battery pack (Installing the Battery Pack in the Camera). |
|
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