Kodak EasyShare CX4310 digital camera — User's Guide

Camera does not turn on.

Battery is not properly installed.

Remove and reinstall the batteries (Loading the Batteries).

Battery is not charged.

Replace or recharge the batteries (Loading the Batteries, Charging the Battery Pack).

On/Off switch is not completely in the On position.

Turn the camera off then back on (Turning the Camera On and Off).

Camera does not turn on in cold temperatures.

The camera has been exposed to temperatures close to the lower operating range.

Remove the batteries and slowly return the camera and batteries to room temperature. Reinstall or replace the batteries (Loading the Batteries).

Camera does not turn off.

Alkaline batteries were installed in the camera.

DO NOT USE ALKALINE BATTERIES. Turn off the power switch, remove the alkaline batteries, and replace with an approved battery type (Battery Replacement Types/Battery Life).

If the power switch is on when you replace the batteries, the camera may not turn back on. In that case, turn the power switch off, then on.

Shutter button does not work.

Camera is not turned on.

Turn on the camera (Turning the Camera On and Off).

The camera is processing a picture; the ready light is blinking.

Wait until the light stops blinking before attempting to take another picture.

The card or internal memory is full.

Transfer pictures to your computer (Transferring Pictures to Your Computer), delete pictures from the camera (Deleting Pictures), switch storage locations (Choosing Internal Memory or SD/MMC Card), or insert a card with available memory (Inserting an SD/MMC Card).

Part of the picture is missing.

Something was blocking the lens when the picture was taken.

Keep hands, fingers, or other objects away from the lens when taking pictures.

Your eye or the picture was not centered correctly in the viewfinder.

Leave space around subject when centering picture in viewfinder.

In Review mode, you do not see a picture on the LCD or do not see the picture you expected.

The camera may not be accessing the correct storage location.

Check the picture storage location setting (Choosing Internal Memory or SD/MMC Card).

In Review mode, pictures are displayed as black screens.

The pictures were taken with a different camera or were generated with other software.

Transfer the pictures to the computer (Transferring Pictures to Your Computer), or delete the picture (Deleting Pictures).

Picture is too dark.

Flash is not on or did not function.

Turn on the flash (Using the Flash).

The subject is too far away for the flash to have an effect.

Move so there is no more than the following distance between the camera and the subject: 9.8 ft (3 m).

The subject is in front of a bright light (backlit).

Use Fill flash (Using the Flash) or change your position so the light is not behind the subject.

Lighting condition is too dark.

Increase exposure compensation (Setting Exposure Compensation).

Camera freezes up when a card is inserted or removed.

Camera detects an error when the card was inserted or removed.

Turn the camera off, then back on. Make sure the camera is turned off before inserting or removing a card.

Picture is too light.

The flash is not needed.

Change to Auto flash (Using the Flash).

The subject was too close when the flash was used.

Move so there is at least 1.6 ft (0.5 m) between the camera and the subject.

Lighting condition is too bright.

Decrease exposure compensation (Setting Exposure Compensation).

Stored pictures are damaged.

The card was removed when the ready light was blinking.

Make sure the ready light is not blinking, then turn off the camera before removing the card.

Pictures remaining number does not decrease after taking a picture.

Picture does not take up sufficient space to decrease the picture remaining number.

The camera is operating normally. Continue taking pictures.

Picture orientation is not accurate.

The camera sensed that it was rotated or tilted while the picture was taken.

Set the Orientation Sensor (Setting the Orientation Sensor). Turn off the Orientation Sensor when your subject is above or below you (such as in the sky or on the floor).

Picture is not clear.

The lens is dirty.

Clean the lens (Tips, Safety, Maintenance).

Subject too close when taking picture.

Move so there is at least 11.8 in (0.3 m) between the camera and the subject; or turn on Close-up (Taking Close-up Pictures).

Camera may be in Close-up (Taking Close-up Pictures) and the subject is too far away for proper focus.

Turn off Close-up (Taking Close-up Pictures).

Subject or the camera moved while the picture was taken.

Hold the camera steady while taking the picture and for at least one second after pressing the Shutter button.

The subject is too far away for the flash to be effective.

Move so there is no more than the following distance between the camera and the subject: 9.8 ft (3 m).

Slide show does not run on external video device.

Video Out setting is incorrect.

Adjust the camera Video Out setting (NTSC or PAL, Setting Video Out).

External device is set incorrectly.

Refer to the external device's user's guide.

Slide show does not run on LCD screen.

The camera may not be accessing the correct storage location.

Check the picture storage location setting (Choosing Internal Memory or SD/MMC Card).

The computer cannot communicate with the camera.

There is a problem with the configuration of the USB port on your computer.

See the following file on the Kodak EasyShare software CD: USB.html

Or, go to: www.kodak.com/go/camerasupport

Camera power is off.

Turn on the camera (Turning the Camera On and Off).

Battery is not charged.

Replace or recharge the batteries (Loading the Batteries, Charging the Battery Pack).

Some Advanced Power Management utilities on laptops can turn off ports to save battery life.

See the Power Management section of your laptop user's guide to disable this feature.

Software is not installed.

Install the software (Install the Software).

USB cable is not securely connected.

Connect cable to camera and computer port (Connecting to the Computer).

There are too many applications running on your computer.

Disconnect your camera from the computer. Close all software applications, reconnect your camera and try again.

The Battery Monitor or similar software runs constantly.

Close that software before starting the Kodak software.

Cannot transfer pictures to computer. The Add New Hardware Wizard cannot locate drivers.

Software is not installed on computer.

• Disconnect USB cable, or camera dock, from computer.

• Install Kodak EasyShare software (Install the Software).

Cannot transfer pictures to computer.

Software is not fully or correctly installed on computer.

• Disconnect USB cable, or camera dock, from computer.

• Uninstall the software: Start®Settings® Control Panel®Add/Remove Programs

• Re-install Kodak EasyShare software (Install the Software).

• See the Kodak Web site devoted to installing the Kodak EasyShare software on various operating systems (Helpful Web Links).

The camera does not recognize your SD/MMC card.

The card may not be SD/MMC certified.

Purchase a certified SD/MMC card (Inserting an SD/MMC Card).

The card may be corrupt.

Reformat the card (Formatting Memory or MMC/SD Card).

Caution: Formatting erases all pictures from the card.

No card is inserted in camera or card is not fully inserted.

Insert a card into the card slot, then push to seat the connector (Inserting an SD/MMC Card).

Camera freezes up when a card is inserted or removed.

Camera detects an error when the card was inserted or removed.

Turn the camera off, then back on.

Make sure the camera is off when inserting or removing a card.

No images to display

There are no pictures in the current storage location.

Change your picture storage location setting (Choosing Internal Memory or SD/MMC Card).

Memory card requires formatting

The card is corrupted or formatted for another digital camera.

Insert a new card or format the card (Formatting Memory or MMC/SD Card).

Memory card cannot be read (Please format memory card or insert another memory card)

Internal memory requires formatting

The camera internal memory is corrupted.

Format the internal memory (Formatting Memory or MMC/SD Card).

Internal memory cannot be read (Please format internal memory)

No memory card, Files not copied

There is no card in the camera. Your pictures were not copied.

Turn off the camera and insert a card.

Not enough space to copy files

There is not enough space in the location you are copying to (internal memory or the card).

Delete pictures from the location you are copying to (Deleting Pictures), or insert a new card.

Read only memory card, change to internal memory to capture

The card in the camera is write-protected.

To take a picture, insert a new card or change storage location to internal memory (Choosing Internal Memory or SD/MMC Card).

Memory card is protected

Reset switch on card

Switch on card is in write-protect position.

Reset the switch as shown on LCD.

Card is locked

The card in the camera is write-protected.

To take a picture, insert a new card or change storage location to internal memory (Choosing Internal Memory or SD/MMC Card).

Date/Time entry screen appears automatically

This is the first time you turned on the camera; or the batteries have been removed for an extended period of time; or the batteries are exhausted.

Reset the clock (Setting the Clock).

High camera temperature. (Camera will be turned off.)

The internal temperature of the camera is too high for the camera to operate. The viewfinder light glows red and the camera will turn off in five seconds.

Leave the camera off for several minutes, then turn it back on.

If the message reappears, repeat the sequence above until the message does not appear.

Memory Card is full

There is no more space on the card in the camera.

Delete pictures from the card (Deleting Pictures), insert a new card, or change storage location to internal memory (Choosing Internal Memory or SD/MMC Card).

Internal Memory is full

There is no more space in the camera's internal memory.

Delete pictures from the internal memory (Deleting Pictures) or change storage location to Auto and insert card (Choosing Internal Memory or SD/MMC Card).

Unrecognized File Format

The camera cannot read the picture format.

Transfer the unreadable picture to the computer (Transferring Pictures to Your Computer), or delete the picture (Deleting Pictures).

No Address Book in Camera (Connect with computer to import address book)

No email addresses appear because there is no address book.

Create and copy address book from your computer. See Kodak EasyShare software Help.

Ready light does not turn on and the camera does not work.

Camera is not turned on.

Turn on the camera (Turning the Camera On and Off).

Batteries are exhausted.

Replace or recharge the batteries (Loading the Batteries, Charging the Battery Pack).

Power switch was on when batteries were reloaded.

Turn camera off, then back on.

Ready light glows steady green.

Camera is on; ready to take a picture.

The camera is operating normally.

Ready light blinks red.

Batteries are low or exhausted.

Replace or recharge the batteries (Loading the Batteries, Charging the Battery Pack).

Ready light glows steady red.

Camera's internal memory or card is full.

Transfer pictures to your computer (Transferring Pictures to Your Computer), delete pictures from the camera (Deleting Pictures), switch storage locations (Choosing Internal Memory or SD/MMC Card), or insert a card with available memory.

Camera processing memory is full.

Wait. Resume picture taking when the light turns green.

Your card is read-only.

Change your storage location to internal memory (see Choosing Internal Memory or SD/MMC Card), or use a different card.

Ready light blinks green.

Picture is being processed and saved to the camera.

Camera is operating normally.

Ready light blinks orange.

Flash is not charged.

Wait. Resume picture taking when the light stops blinking and turns green.

Auto exposure or auto focus are not locked.

Release the Shutter button and recompose the picture.