Kodak EasyShare printer dock — User's Guide


Table of Contents > Troubleshooting > Printer dock status lights

7 Troubleshooting

Printer dock status lights

Color cartridge light
Light status Cause Action/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the color cartridge without first clearing the paper error. Make sure the paper light is off before attempting to remove the color cartridge.

Light is off

The color cartridge is properly installed and is working normally.

None required.

Light blinks amber

Slow blink (for 60 seconds): the color cartridge is nearly depleted.

None required.

Fast blink: there is a color cartridge jam.

Clear the jam (), then press .

Light glows steady amber

The color cartridge is depleted.

Install a new color cartridge (Installing and removing the color cartridge), then press .

The color cartridge is not installed or is improperly installed.

Remove and re-install the color cartridge (Installing and removing the color cartridge). Press to resume printing.

Paper light
Light status Cause Action/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the color cartridge without first clearing the paper error. Make sure the paper light is off before attempting to remove the color cartridge.

Light is off

The paper tray is properly installed and has an ample supply of paper.

None required.

Light blinks amber

There is a paper jam.

Clear the jam (), then press .

Printing stopped during mid-print; paper may be damaged or is missing removable tabs ().

Remove loose paper. Check the paper supply. Reload with new paper if necessary, then press .

Light glows steady amber

The paper tray is empty.

Load paper (Loading the paper), then press .

The paper tray is not installed or is improperly installed.

Remove the paper tray, check that paper is properly loaded, and re-install (Installing and removing the paper tray). Press to resume printing.

Paper did not feed; removable tabs may be missing or sheets may be stuck together ().

Check the paper supply. Reload with new paper if necessary, then press .

Feed roller may be dirty.

Clean the feed roller (Cleaning the paper feed roller).

Battery charging lights
Light status Cause Action/solution

All lights are off

Camera may not be properly seated on connector.

Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).

Camera is turned on.

Turn off the camera.

Unrecognized battery type is installed.

Install a Kodak EasyShare Ni-MH rechargeable battery pack or Kodak EasyShare Li-Ion rechargeable battery (Choosing the right camera battery).

One steady green light

Camera was just placed in camera dock.

None; dock is checking the charge status of the battery.

Ascending steady green lights

Battery is charging. Charging is complete when all three lights are lit.

Leave camera on dock to continue charging or maintain charge.

One blinking red light

Battery is not properly installed.

Re-install the battery.

Battery or connector pin is damaged.

Check for damage.

Camera and battery have been exposed to extreme temperatures.

Slowly return the camera and battery to room temperature.

Descending blinking green lights

Ni-MH battery pack refresh cycle in progress: discharging (lights turn off as discharging progresses).

Leave camera on dock to continue refresh cycle (Refreshing the Ni-MH rechargeable battery pack).

Print light
Light status Cause Action/solution

Light glows steady green

The printer dock is ready for printing.

None required.

Light blinks green

The printer dock is printing.

Light is off

There are no pictures in the camera or on the card.

None required.

To enable Print:

  1. Take pictures.

  2. Dock camera, or connect Kodak 8-in-1 card reader. If using card reader, make sure card is inserted.

Camera is not docked or Kodak 8-in-1 card reader is not connected.

Camera is not properly seated on connector.

Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).

Camera is transferring pictures to the computer, or has established an active connection to the computer.

None required.

When transfer is complete, press the blinking Transfer button, .

A PictBridge compatible device is connected.

None required.

Print button is disabled; print command is controlled from PictBridge device.

Picture size lights
Light status Cause Action/solution

One light glows steady green

The picture size is available and selected.

None required.

To change picture size, push the Picture size button repeatedly.

All lights are off

There are no pictures in the camera, on the card, or on the PictBridge device.

To enable the Picture size option:

  1. Take pictures.

  2. Dock camera, or connect Kodak 8-in-1 card reader or PictBridge device (Printing without a computer). If using card reader, make sure card is inserted.

Camera is not docked, or Kodak 8-in-1 card reader or PictBridge device is not connected.

Camera is not properly seated on connector.

Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).

Camera or Kodak 8-in-1 card reader is transferring pictures to the computer, or has established an active connection to the computer.

None required.

Transfer light
Light status Cause Action/solution

Light glows steady green

The printer dock is ready for transferring pictures.

None required.

Light blinks green

Pictures are being transferred to the computer.

None required.

After transferring pictures, the transfer light continues to blink green until either the Transfer button is pressed again or the connection has timed-out.

Light is off

There are no pictures in the camera or on the card.

None required.

To enable Transfer:

  1. Connect printer dock to computer (Connecting to a computer).

  2. Take pictures.

  3. Dock camera, or connect Kodak 8-in-1 card reader. If using card reader, make sure card is inserted.

Camera is not docked or Kodak 8-in-1 card reader is not connected.

The printer dock is not connected to the computer.

Camera is not properly seated on connector.

Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).

The printer dock may be printing in standalone mode.

The Transfer button is disabled.

The computer is off.

Turn on the computer.

Still having problems?

Visit www.kodak.com/go/support, or see Getting help.



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