KODAK EASYSHARE W820/W1020 wireless digital frames — User guide


Table of Contents > Solving frame problems > Troubleshooting wireless network connection

4 Solving frame problems

Troubleshooting wireless network connection

Problem Possible causes and/or solutions

Frame cannot connect to the wireless network —

"Wireless network not found" appears.

  • Make sure you have a wireless router and that it is broadcasting the SSID, or enter the SSID manually.

  • Make sure you are within the operating range of the network. Move the frame into the same room with the router.

  • Make sure your frame is using the latest firmware. Check www.kodak.com/go/digitalframesupport for updates.

  • If your network security is enabled, to enter your security key (WEP or WPA). The person who set up your network can help you with this information.

Cannot set up or view Web content wirelessly.

For more possible causes/solutions, see Troubleshooting in the extended user guide at www.kodak.com/go/digitalframesupport.



Previous Next