Kodak EasyShare digital photo frame — P520/P720/P820

Frame does not turn on.

• Make sure the power cable that was included with your frame is connected securely (see Attaching the power cable).

• Unplug the power cable from the frame. Wait 5 seconds, then reconnect the cable.

• Press and hold the power button (for about 2 seconds), then release.

Nothing happens when a memory card, camera, or USB device is connected.

• Insert a certified SD/MMC/MS/xD card with images into the designated card slot, then push to seat it (see Inserting a memory card). In the top card slot, make sure the card is seated flush with the top.

• Make sure the USB cable that was included with your camera or USB device is connected securely (see Connecting a digital camera or other USB device).

• Make sure the file format of your pictures is supported (see Digital frame specifications).

  NOTE:

  A large picture file may take time to appear.

  
  

Touch border doesn't work.

• Use your finger to make your selections on the touch-sensitive borders (see Using your frame's Quick Touch Borders).

  IMPORTANT:

  Do not slide on the right border (tap only).

  
  

• Unplug the power cable from the frame. Wait 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release.

Frame freezes up.

• Unplug the power cable from the frame. Wait 5 seconds, then reconnect the cable. Press and hold the power button (for about 2 seconds), then release.

• Use a paper clip or other slim object to press the recessed reset button on the back of the frame (see Product views).

You set automatic on/off but the frame doesn't turn on and off at the specified times.

• Make sure you Enabled the on/off setting after you set the times, then press OK (not Back). See Setting automatic on/off.

• If your frame loses power, the clock returns to the factory setting and auto on/off times are disabled. See Resetting the clock after losing power.