KODAK EASYSHARE Digital Frame — S730


Table of Contents > Troubleshooting and support > Screen messages

5 Troubleshooting and support

Screen messages

Screen message Try one or more of the following

File is bad.

(usually preceded by the file name. For example: xxx_xxxx.JPG file is bad)

The frame is unable to display the picture or video because the file is corrupted or it's an unsupported file format (Digital frame specifications).

NOTE: HD videos are not supported. An MOV video, in HD, will not play even though the MOV format is supported.

Create file failed.

The device (memory card, USB drive, etc.) you are trying to copy to is protected.

  • See your device documentation to remove write protection.

  • Insert or connect a different device.

Write failed. Select another location.

The frame was unable to copy the picture.

Unable to create file. Device write protected or full.

The frame was unable to copy the picture.

Disk full.

Error attempting to open file or directory.

  • Turn off the frame, then turn it back on. Press and hold the power button (for about 2 seconds), then release. If the problem persists, contact customer support help, at www.kodak.com/go/digitalframesupport.

Error duplicate filename.

Error occurred while closing a file.

Error invalid filename.

Error reading from file.

Error writing from file.

Error writing a file.

Error writing to a file.

File Copy Failed!

Internal error.

Parameter is invalid.

Unknown error.



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