Kodak EasyShare printer dock series 3 — User's Guide


Table of Contents > Troubleshooting > Printer dock status lights

7 Troubleshooting

Printer dock status lights

Color cartridge light
Light status Cause Action/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the cartridge (see Paper light).

Light is off

The color cartridge is properly installed and is working normally.

None required.

Light blinks amber

Slow blink (for several seconds): the color cartridge is nearly depleted.

None required.

Fast blink: there is a color cartridge jam

Clear the jam (), then press .

Light glows steady amber

The color cartridge is depleted.

Install a new color cartridge (Installing and removing the color cartridge), then press .

The color cartridge is not installed or is not fully seated.

Remove and re-install the color cartridge (Installing and removing the color cartridge), then press .

Paper light
Light status Cause Action/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the cartridge.

Light is off

The paper tray is properly installed and has an ample supply of paper.

None required.

Light blinks amber

There is a paper jam.

Clear the jam (), then press .

Printing stopped during mid-print; the paper may be damaged or is missing removable tabs ().

Remove loose paper. Check the paper supply. Reload with new paper if necessary, then press .

Light glows steady amber

The paper tray is empty.

Load paper (Loading the paper), then press .

The paper tray is not installed or is improperly installed.

Remove the paper tray, check that paper is properly loaded, and re-install (Installing and removing the paper tray). Press to resume printing.

Paper did not feed; removable tabs may be missing or sheets may be stuck together ().

Check the paper supply. Reload with new paper if necessary, then press .

The paper feed roller may be dirty.

Clean the paper feed roller (Cleaning the paper feed roller).

Battery charging lights
Light status Cause Action/solution

All lights are off

The camera may not be properly seated on connector.

Reseat the camera on the printer dock (Docking and charging your digital camera).

The camera is turned on.

Turn off the camera.

An unrecognized battery type is installed, or camera does not support charging.

Install a Kodak EasyShare Ni-MH rechargeable battery pack or Kodak EasyShare Li-Ion rechargeable battery (Choosing the right camera battery for your EasyShare camera). See your camera user's guide for other charging options.

One steady green light

The camera was just placed in camera dock.

None; dock is checking the charge status of the battery.

Ascending steady green lights

The battery is charging. Charging is complete when all three lights are lit.

Leave the camera on the dock to continue charging or maintain charge.

One blinking red light

The battery is not properly installed.

Re-install the battery.

The battery or connector pin is damaged.

Check for damage.

The camera and battery have been exposed to extreme temperatures.

Slowly return the camera and battery to room temperature.

Descending blinking green lights

The Ni-MH battery pack refresh cycle in progress: discharging (lights turn off as discharging progresses).

Leave the camera on the dock to continue refresh cycle (Refreshing the Kodak EasyShare Ni-MH rechargeable battery pack).

Print button/light
Light status Cause Action/solution

Light glows steady green

The printer dock is ready for printing.

None required.

Light blinks green

The printer dock is printing.

Light is off

There are no pictures in the camera or on the card.

None required.

To enable Print:

  1. Take pictures.

  2. Dock the camera, or connect a compatible Kodak card reader (Printing from a Kodak card reader). If using a card reader, make sure a memory card is inserted.

The camera is not docked or a compatible Kodak card reader is not connected.

The camera is not properly seated on the connector.

Reseat the camera on the printer dock (Docking and charging your digital camera).

The camera or card reader is transferring pictures to the computer, or has established an active connection to the computer.

None required.

When transfer is complete, press the blinking Transfer button, .

A PictBridge compatible device is connected.

None required.

The Print button is disabled; print command is controlled from the PictBridge compatible device. To print from another source, unplug the PictBridge compatible device.

Picture Size lights
Light status Cause Action/solution

One light glows steady green

The indicated picture size is available and selected.

None required.

To change picture size, press the Picture Size button repeatedly.

All lights are off

There are no pictures in the camera, on the card, or on the PictBridge compatible device.

To enable the picture size option:

  1. Take pictures.

  2. Dock the camera or connect a compatible Kodak card reader (Printing from a Kodak card reader) or PictBridge compatible device (Printing without a computer). If using a card reader, make sure a memory card is inserted.

The camera is not docked, a compatible Kodak card reader or PictBridge compatible device is not connected, or a memory card is not inserted.

The camera is not properly seated on the connector.

Reseat the camera on the printer dock (Docking and charging your digital camera).

The camera or card reader is transferring pictures to the computer, or has established an active connection to the computer.

None required.

Transfer button/light
Light status Cause Action/solution

Light glows steady green

The printer dock is ready for transferring pictures.

None required.

Light blinks green

Pictures are being transferred to the computer.

None required.

After transferring pictures, the transfer light continues to blink green until either the Transfer button is pressed again or the connection is no longer available.

Light is off

There are no pictures in the camera or on the memory card.

None required.

To enable Transfer:

  1. Connect printer dock to computer (Connecting to a computer).

  2. Take pictures.

  3. Dock the camera, or connect a compatible Kodak card reader (Printing from a Kodak card reader). If using a card reader, make sure a memory card is inserted.

The camera is not docked, a compatible Kodak card reader is not connected, or a memory card is not inserted.

The printer dock is not connected to the computer.

The camera is not properly seated on connector.

Reseat the camera on the printer dock (Docking and charging your digital camera).

The printer dock is printing in standalone mode.

The Transfer button is disabled.

The computer is off.

Turn on the computer.

Still having problems?

Visit www.kodak.com/go/support, or see Getting help, or contact your camera manufacturer.



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