Kodak EasyShare printer dock plus series 3 — User's Guide

Nothing happens when you try to transfer pictures to the computer

• Press the Transfer button, , on the printer dock.

• Check the power and USB connections from the printer dock to the computer (Connecting to a computer).

• If you are trying to transfer pictures from a docked camera, make sure to disconnect the optional USB card reader first (Transferring pictures from your digital camera).

• The camera is not properly seated on connector. Reseat the camera on the printer dock (Docking and charging your digital camera).

• If you are trying to transfer pictures from a compatible Kodak card reader (Transferring pictures from a Kodak card reader) and a camera is docked, remove it. Check the USB connections between the printer dock and the card reader.

  NOTE:

  The Kodak EasyShare printer dock is compatible with the Kodak 8-in-1 card reader (sold separately). Other Kodak USB card readers may work with the printer dock; however, other manufacturers' card readers are not supported.

  
  

• Close unnecessary software applications, and minimize remaining application windows. Follow any messages on the screen that may have been hidden by other windows.

• Disconnect then reconnect the USB cable from the printer dock to the computer (Connecting to a computer).

• Make sure you are using the USB cable included with your printer dock (model U-5A USB cable, catalog number 8650988).

• Make sure Kodak EasyShare software is installed (Installing the software). Install if necessary. If you choose Custom installation, make sure to install the printer driver.

• Uninstall, then reinstall Kodak EasyShare software (Installing the software).

• Make sure your computer meets the minimum system requirements. Upgrade your system if necessary.