KODAK HERO 5.1 All-in-One Printer — Extended User Guide

Table of Contents > Troubleshooting > Getting help on the Web

10 Troubleshooting

Getting help on the Web

For more troubleshooting information:

Get help with wireless networking.


Search our knowledge base of FAQs (Frequently Asked Questions).


Download the latest firmware and software for optimal printer performance.


Check the Extended User Guide for detailed instructions and the recommended system requirements.


Get help with problems you cannot resolve.

Contact Kodak at www.kodak.com/go/contact and have the following information available:

  • Kodak Service Number (located inside the printer when you open the access door)

  • Printer model number (located on the control panel)

  • Computer model, operating system, and version of Home Center Software

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