Kodak EasyShare C300 digital camera — User's guide
Table of Contents > Troubleshooting > Camera problems
5 Troubleshooting
Camera problems
Problem | Cause | Solution |
---|---|---|
Camera does not turn on. |
Batteries are not installed correctly. |
Install new batteries (Loading the batteries) or charge rechargeable batteries. |
Camera does not turn off. |
Camera has locked up. |
Remove the battery, then reinsert or replace it. If the camera still does not function, contact Customer Support (Telephone customer support). |
Pictures remaining number does not decrease after taking a picture.
|
Picture does not take up enough space to decrease the number. |
The camera is operating normally. Continue taking pictures. |
Short battery life with Kodak EasyShare Ni-MH rechargeable batteries. |
Dirt or oxidation on the battery contacts. |
Wipe the contacts with a clean, dry cloth (Extending battery life) before loading batteries in the camera. |
Stored pictures are corrupted. |
Card was removed or the batteries expired while the ready light was blinking. |
Retake picture. Do not remove card while the ready light is blinking. Keep rechargeable batteries charged. |
In Review mode, you do not see a picture (or the expected picture) on the camera screen. |
Camera may not be accessing the correct image storage location. |
|
In Review mode, a blue or black screen is displayed instead of a picture. |
File format is unrecognized. |
Transfer the picture to the computer (Transferring pictures with the USB cable). |
Shutter button does not work. |
Camera is not turned on. |
Turn on the camera (Turning on the camera). |
Camera is processing a picture; the ready light (near the viewfinder) is blinking red. |
Wait until the ready light stops blinking red before attempting to take another picture. |
|
Card or internal memory is full. |
Transfer pictures to the computer (Transferring pictures with the USB cable), delete pictures from the camera (Deleting pictures and videos), switch image storage locations ( ), or insert a card with available memory (Storing pictures on an SD or MMC card). |
|
Shutter button was not pressed. |
For best pictures, see Taking pictures and videos. |
|
Slide show does not run on external video device. |
Video Out setting is incorrect. |
|
External device is set incorrectly. |
See the external device's user's guide. |
|
Picture is too light.
|
Subject was too close for flash. |
Move so there is at least 2.6 ft (0.8 m) between camera and subject. |
Too much light. |
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Picture is not clear. |
Lens is dirty. |
Clean the lens (Additional care and maintenance). |
Subject too close when taking picture. |
Move so there is at least 2.6 ft (0.8 m) between the camera and the subject. |
|
Subject or the camera moved while the picture was taken. |
Place the camera on a flat, steady surface or use a tripod. |
|
Picture is too dark or underexposed. |
Flash is not on. |
Turn on the flash (Using the flash ). |
Subject is too far away for the flash to be effective. |
Move so there is no more than 7.9 ft (2.4 m) between the camera and the subject. |
|
Subject is in front of a bright light (backlit). |
Use Fill flash (Choosing a flash setting) or change your position so light is not behind the subject. |
|
Not enough light. |
||
Camera does not recognize SD/MMC card. |
Card may not be SD/MMC certified. |
Purchase a certified SD/MMC card. |
Card may be corrupt. |
Caution: Formatting a card deletes all pictures and videos, including protected files. |
|
Card is not properly inserted in camera. |
Insert a card into the slot, then push to seat (Storing pictures on an SD or MMC card). |
|
Camera freezes up when a card is inserted or removed. |
Camera detected an error when the card was inserted or removed. |
Turn the camera off, then back on. Make sure the camera is turned off before inserting or removing a card. |
Memory card full |
Storage is full. |
Insert a new card (Storing pictures on an SD or MMC card), transfer pictures to the computer (Transferring pictures with the USB cable), or delete pictures (Deleting pictures and videos). |
Maximum number of files or folders is reached (or other directory concern). |
Transfer pictures to the computer (Transferring pictures with the USB cable), then format the card or internal memory ( ). Caution: Formatting a card deletes all pictures and videos, including protected files. |
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