Kodak EasyShare M820/M1020 digital frame — Extended user guide

Table of Contents > Troubleshooting and support > Picture frame/computer communications

5 Troubleshooting and support

If...	Try one or more of the following
Cannot copy pictures to my computer.	Make sure your computer is on. Make sure the USB cable is securely connected (Connecting to your computer). Make sure the power button on the frame is On (Product views).
Cannot see my frame as a removable drive.
Cannot copy pictures from Kodak EasyShare software.	Make sure your frame and computer are on. Make sure the USB cable is securely connected (Connecting to your computer). Make sure to install the software that was packaged with your frame (Installing the software). From My Collection in EasyShare software, make sure the pictures are in the Picture Tray.

Previous Next