KODAK EASYSHARE W820/W1020 Wireless Digital Frames — Extended user guide

Cannot copy pictures to my computer.

• Make sure your frame and computer are on.

• Make sure to install the software that was packaged with your frame (see Installing the software: WINDOWS OS only) and copy pictures between your frame and computer using the EASYSHARE Digital Display Software (see Copying wirelessly to/from your computer).

• Make sure the power button on the frame is On (see Product views).

Cannot see my frame as a removable drive.

Cannot copy pictures from KODAK EASYSHARE Software.

• Make sure your frame and computer are on.

• Make sure to install the software that was packaged with your frame (see Installing the software: WINDOWS OS only).

• From My Collection in EASYSHARE Software, make sure the pictures are in the Picture Tray.

Cannot copy pictures from one device to another even though the copy destination is not full.

Storage devices that have FAT (File Allocation Table) 16 formatting can only store up to 512 files in its top level folder (root directory). To make sure all your pictures copy properly, format the copy destination to FAT32 before copying to it:

Caution: Formatting deletes all pictures and videos, including protected files.

1. Connect the device to your computer.

2. Open My Computer and locate the device.

3. Right-click on it and choose Format.

4. From the File system drop-down menu, choose FAT32 then click Start.