KODAK PLAYFULL Waterproof Video Camera / Ze2 — Extended user guide


Table of Contents > Getting help > Troubleshooting

4 Getting help

Troubleshooting

Problem Solution

Low battery.

Card or internal memory is nearly full.

Corrupt or unusable card.

Unrecognized file.

Camera will not turn off.

Camera will not turn on.

  • Ensure that the battery is charged (Opening the USB/battery charging door).

  • Ensure the camera is clean and dry. (If it's wet inside, open all doors. Remove the card. Do not turn on the camera. Let it dry for at least 24 hours.)

LCD is hard to see.

Videos are choppy or jumpy when played on a computer.

Videos are blurry.

  • Ensure that the lens is clean (Care and maintenance).

  • Ensure that the subject is at least 1 m (3.3 ft) from the lens.

Videos do not play on a TV.

Solve problems with ARCSOFT MEDIAIMPRESSION for KODAK Software.



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