Kodak EasyShare printer dock plus — User's Guide
Table of Contents >
Troubleshooting > Transfer/communication problems
8 Troubleshooting
If...
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Try one or more of the following
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Nothing happens when you try to transfer pictures to the computer
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Press the Transfer button, , on the printer dock.
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Check the power and USB connections from the printer dock to computer (Connecting to a computer).
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The camera is not properly seated on connector. Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).
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If you are trying to transfer pictures from a compatible Kodak card reader (Transferring pictures from a Kodak card reader) or a PictBridge compatible device (Transferring pictures from a PictBridge compatible device), check the USB connections between the printer dock and the card reader or device.
NOTE: |
The Kodak EasyShare printer dock plus is compatible with the Kodak 8-in-1 card reader and the Kodak 6-in-1 card reader (each sold separately). Other Kodak USB card readers may work with the printer dock plus; however, other manufacturers' card readers are not supported. |
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Close unnecessary software applications, and minimize remaining application windows. Follow any messages on the screen that may have been hidden by other windows.
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Disconnect then reconnect the USB cable from the printer dock to the computer (Connecting to a computer).
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Make sure Kodak EasyShare software is installed (Installing the software). Install if necessary. If you choose Custom installation, make sure to install the printer driver.
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Uninstall, then reinstall Kodak EasyShare software (Installing the software).
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Make sure your computer meets the minimum system requirements (Minimum system requirements). Upgrade your system if necessary.
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