Kodak EasyShare printer dock plus — User's Guide


Table of Contents > Troubleshooting > Printer dock plus status lights

8 Troubleshooting

Printer dock plus status lights

Color cartridge light
Light status Cause Action/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the color cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the color cartridge.

Light is off

The color cartridge is properly installed and is working normally.

None required.

Light blinks amber

Slow blink (for 60 seconds): the color cartridge is nearly depleted.

None required.

Fast blink: there is a color cartridge jam.

Clear the jam (), then press .

Light glows steady amber

The color cartridge is depleted.

Install a new color cartridge (Installing and removing the color cartridge), then press .

The color cartridge is not installed or is not fully seated.

Remove and re-install the color cartridge (Installing and removing the color cartridge), then press .

Paper light
Light status Cause Action/solution
IMPORTANT: The color cartridge may lock in place if there is a paper error. Do not attempt to remove the color cartridge without first clearing the paper error. Make sure the Paper light is off before attempting to remove the color cartridge.

Light is off

The paper tray is properly installed and has an ample supply of paper.

None required.

Light blinks amber

There is a paper jam.

Clear the jam (), then press .

Printing stopped during mid-print; the paper may be damaged or is missing removable tabs ().

Remove loose paper. Check the paper supply. Reload with new paper if necessary, then press .

Light glows steady amber

The paper tray is empty.

Load paper (Loading the paper), then press .

The paper tray is not installed or is improperly installed.

Remove the paper tray, check that paper is properly loaded, and re-install (Installing and removing the paper tray). Press to resume printing.

Paper did not feed; removable tabs may be missing or sheets may be stuck together ().

Check the paper supply. Reload with new paper if necessary, then press .

The paper feed roller may be dirty.

Clean the paper feed roller (Cleaning the paper feed roller).

Battery charging lights
Light status Cause Action/solution

All lights are off

The camera is not properly seated on connector.

Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).

An unrecognized battery type is installed, or no battery is installed.

Install a Kodak EasyShare Ni-MH rechargeable battery pack or Kodak EasyShare Li-Ion rechargeable battery (Choosing the right camera battery).

One steady green light

The camera was just placed on the dock.

None; the dock is checking the charge status of the battery.

Ascending steady green lights

The battery is charging. Charging is complete when all three lights are lit.

Leave the camera on the dock to continue charging or maintain the charge.

One blinking red light

The battery is not properly installed.

Re-install the battery in the camera.

The battery or connector pin is damaged.

Check for damage.

The camera and battery have been exposed to extreme temperatures.

Slowly return the camera and battery to room temperature.

Descending blinking green lights

The Ni-MH battery pack refresh cycle is in progress (discharging). Lights turn off as discharging progresses.

Leave the camera on the dock to continue the refresh cycle (Refreshing the Ni-MH rechargeable battery pack).

Print button/light
Light status Cause Action/solution

Light glows steady green

The printer dock is ready for printing.

None required.

Light blinks green

The printer dock is printing.

Light is off

There are no pictures in the camera or on the card.

None required.

To enable Print:

  1. Take pictures.

  2. Dock the camera, or connect a compatible Kodak card reader (Printing from a Kodak card reader). If using a card reader, make sure a memory card is inserted.

The camera is not docked or a compatible Kodak card reader is not connected.

The camera is not properly seated on the connector.

Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).

The camera or card reader is transferring pictures to the computer, or has established an active connection to the computer.

None required.

When transfer is complete, press the blinking Transfer button, .

A PictBridge compatible device is connected.

None required.

The Print button is disabled; print command is controlled from the PictBridge compatible device. To print from another source, unplug the PictBridge compatible device.

Transfer button/light
Light status Cause Action/solution

Light glows steady green

The printer dock is ready for transferring pictures.

None required.

Light blinks green

Pictures are being transferred to the computer.

None required.

After transferring pictures, the transfer light continues to blink green until either the Transfer button is pressed again or the connection has timed-out.

Light is off

There are no pictures in the camera, on the card, or on the PictBridge compatible device.

None required.

To enable Transfer:

  1. Connect printer dock to computer (Connecting to a computer).

  2. Take pictures.

  3. Dock the camera or connect a compatible Kodak card reader (Printing from a Kodak card reader) or PictBridge compatible device (Printing without a computer). If using a card reader, make sure a memory card is inserted.

The camera is not docked, a compatible Kodak card reader or PictBridge compatible device is not connected, or a memory card is not inserted.

The printer dock is not connected to the computer.

The camera is not properly seated on the connector.

Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).

The printer dock is printing in standalone mode.

The Transfer button is disabled.

The computer is off.

Turn on the computer.

Picture Size lights
Light status Cause Action/solution

One light glows steady green

The indicated picture size is available and selected.

None required.

To change picture size, press the Picture Size button repeatedly.

All lights are off

There are no pictures in the camera, on the card, or on the PictBridge compatible device.

To enable the picture size option:

  1. Take pictures.

  2. Dock the camera or connect a compatible Kodak card reader (Printing from a Kodak card reader) or PictBridge compatible device (Printing without a computer). If using a card reader, make sure a memory card is inserted.

The camera is not docked, a compatible Kodak card reader or PictBridge compatible device is not connected, or a memory card is not inserted.

The camera is not properly seated on the connector.

Reseat the camera on the printer dock (Docking and charging your EasyShare digital camera).

The camera, card reader, or PictBridge compatible device is transferring pictures to the computer, or has established an active connection to the computer.

None required.

Auto-Enhance button/light
Light status Cause Action/solution

Light glows steady green

Auto-Enhance has been applied to pictures for the current print job.

None required.

Light is off

Auto-Enhance has not been selected.

NOTE: Auto-Enhance is only available when printing from a docked camera, the SD/MMC card slot, or a connected Kodak 8-in-1 or Kodak 6-in-1 card reader.

None required.

Slide Show button/light
Light status Cause Action/solution

Light glows steady green

The Slide Show feature is available.

None required.

Press the Slide Show button to start.

Light blinks green

The Slide Show is running.

None required.

To cancel the Slide Show, press .

Light is off

The Slide Show feature is not available.

NOTE: The Slide Show feature is only available if a camera is docked.

None required. To run a Slide Show, see Running a slide show.

USB device connector light
Light status Cause Action/solution

Light blinks green

Slow blink: the device is initializing or communicating with the printer dock.

None required.

Fast blink: there is a device or communication error.

Check the USB connections from the device to the printer dock (Printing from a PictBridge compatible device).

Disconnect then reconnect USB cable from printer dock to device.

Light is off

There is no device connected to the USB device connector on the printer dock.

None required.

The connection between the printer dock and device is loose.

Check the USB connections from the device to the printer dock (Printing from a PictBridge compatible device).

A device other than a compatible Kodak card reader or PictBridge compatible device is connected.

Disconnect the device. Connect a Kodak 8-in-1 or Kodak 6-in-1 card reader, or a PictBridge compatible device.

SD/MMC card slot light
Light status Cause Action/solution

Light blinks green

Slow blink: the SD/MMC card reader is initializing or communicating with the printer dock.

None required.

Fast blink: there is a card or communication error.

Remove the card and make sure the card is not write protected or damaged. Replace with a new card if necessary. Reinsert the card.

Light is off

The SD/MMC card is not inserted or is improperly inserted in SD/MMC card slot.

None required.

Still having problems?

Visit www.kodak.com/go/support, or see Getting help.



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