Kodak EasyShare photo printer 500 — User's Guide
Table of Contents >
Troubleshooting > Transfer/communication problems
7 Troubleshooting
If...
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Try one or more of the following
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Nothing happens when you try to transfer pictures to the computer
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Press the Transfer button, , on the photo printer.
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Check the power and USB connections from the photo printer to the computer (Connecting to a computer).
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Check USB connections between the photo printer and the USB device.
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Close unnecessary software applications, and minimize remaining application windows. Follow any messages on the screen that may have been hidden by other windows.
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Disconnect then reconnect the USB cable from the photo printer to the computer (Connecting to a computer).
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Make sure Kodak EasyShare software is installed (Installing the software). Install if necessary. If you choose Custom installation, make sure to install the printer driver.
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Uninstall, then reinstall Kodak EasyShare software (Installing the software).
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Make sure your computer meets the minimum system requirements. Upgrade your system if necessary.
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