Kodak EasyShare photo printer 500 — User's Guide
Table of Contents > Troubleshooting > Status lights
7 Troubleshooting
Status lights
Print button/light | ||
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Light status | Cause | Action/solution |
Light glows steady green |
The photo printer is ready for printing. |
None required. |
Light blinks green |
The photo printer is printing. |
|
Light is off |
There are no pictures in the camera or on the card. |
None required. To enable Print:
|
The compatible device is not connected. |
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The camera or USB device is transferring pictures to the computer, or has established an active connection to the computer. |
None required. When transfer is complete, press the blinking Transfer button, . |
|
A PictBridge compatible device is connected. |
None required. The Print button is disabled; print command is controlled from the PictBridge compatible device. To print from another source, unplug the PictBridge compatible device. |
Color Cartridge light | ||||
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Light status | Cause | Action/solution | ||
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Light is off |
The color cartridge is properly installed and is working normally. |
None required. |
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Light slowly blinks amber for several seconds |
The color cartridge is nearly depleted. |
None required. |
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Light blinks red |
There is a color cartridge jam. |
Clear the jam (), then press . |
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Light glows steady red |
The color cartridge is depleted. |
Install a new color cartridge (Installing and removing the color cartridge), then press . |
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The color cartridge is not installed or is not fully seated. |
Remove and re-install the color cartridge (Installing and removing the color cartridge), then press . |
Paper light | ||||
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Light status | Cause | Action/solution | ||
|
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Light is off |
The paper tray is properly installed and has an ample supply of paper. |
None required. |
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Light blinks red
|
There is a paper jam. |
Clear the jam (), then press . |
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Printing stopped during mid-print; the paper may be damaged or is missing removable tabs (). |
Remove loose paper. Check the paper supply. Reload with new paper if necessary, then press . |
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Light glows steady red |
The paper tray is empty. |
Load paper (Loading paper), then press . |
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The paper tray is not installed or is improperly installed. |
Remove the paper tray, check that paper is properly loaded, and re-install (Installing the paper tray). Press to resume printing. |
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Paper did not feed; removable tabs may be missing or sheets may be stuck together (). |
Check the paper supply. Reload with new paper if necessary, then press . |
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The paper feed roller may be dirty. |
Clean the paper feed roller (Cleaning the paper feed roller). |
Transfer button/light | ||
---|---|---|
Light status | Cause | Action/solution |
Light glows steady green |
The photo printer is ready for transferring pictures. |
None required. |
Light blinks green |
Pictures are being transferred to the computer. |
None required. After transferring pictures, the Transfer light continues to blink green until either the Transfer button is pressed again or the connection is no longer available. |
Light is off |
There are no pictures in the camera or on the card. |
None required. To enable Transfer:
|
The camera or compatible USB device is not connected, or a card is not inserted. |
||
The photo printer is not connected to the computer. |
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The photo printer is printing in standalone mode. |
The Transfer button is disabled. |
|
The computer is off. |
Turn on the computer. |
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