Kodak EasyShare digital picture frame — User's guide

Table of Contents > Troubleshooting and support > Picture frame problems

6 Troubleshooting and support

If...	Try one or more of the following
Frame does not turn on.	Make sure the power cable is securely connected (Connecting the power cable). Make sure you are using the power cable that was included with your frame. Make sure the power switch on the frame is On (Turning on the frame).
Remote control does not function.	Check the battery in the remote. Make sure the power switch on the frame is On (Turning on the frame).
Frame does not recognize memory card.	Purchase a certified SD/MMC card. Insert a card into the slot, then push to seat (Inserting a card or camera).
Frame freezes up.	Use a paper clip or other slim object to press the recessed reset button on the back of the frame (Product views).

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