KODAK EASYSHARE W820/W1020 Wireless Digital Frames — Extended user guide
Table of Contents > Troubleshooting and support > Frequently asked questions
8 Troubleshooting and support
Frequently asked questions
I already have KODAK EASYSHARE Software on my computer. Do I have to install it again?
The CD that was packaged with your frame contains a special version of EASYSHARE Software that lets your computer share pictures with your frame. Install it to upgrade to this special software version, see Installing the software: WINDOWS OS only.
I lost my Internet connection in the middle of my setup. What should I do?
Reconnect to the Internet and repeat the installation and setup, starting on Installing the software: WINDOWS OS only.
I can't find my network. Why?
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Is your network set up to broadcast SSID? If so, you must enter your wireless network information manually. The person who set up your network can help you with this information.
I can't find my network computer. Why?
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Make sure your router and your computer are on.
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Make sure your computer is on your wireless network. See the documentation that came with your router and your computer.
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Is your frame allowed to share content with your computer? See WINDOWS OS users.
I didn't connect to my network the first time I turned on my frame. Can I do it now?
Yes, you can.
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Tap Home ® Settings . Slide to highlight Network, then tap Select.
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Highlight Scan for wireless networks, then tap OK.
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Continue with step 1 on Connecting to your wireless network.
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