KODAK EASYSHARE LS443 Zoom Digital Camera — User's Guide
Table of Contents > Troubleshooting > Troubleshooting—Camera
9 Troubleshooting
Troubleshooting—Camera
Camera Problems
Camera | ||
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Problem | Cause | Solution |
Camera does not turn on. |
Battery is not properly installed. |
Reinstall the battery (Loading the Battery). |
Battery is not charged. |
Recharge the battery (Using the Battery). |
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Camera does not turn off; lens does not retract. |
A non-approved battery may have been installed in the camera. |
Try operating the camera with the KODAK EASYSHARE Li-Ion Rechargeable Battery. |
Pictures remaining number does not decrease after taking a picture. |
The picture does not take up enough space to decrease the number. |
The camera is operating normally. Continue taking pictures. |
Picture orientation is not accurate. |
The camera was rotated or tilted while the picture was taken. |
Set the Orientation Sensor (Setting the Orientation Sensor). |
Shutter button does not work. |
Camera is not turned on. |
Turn on the camera (Turning On the Camera). |
The camera is processing a picture; the ready light (near the viewfinder) is blinking. |
Wait until the light stops blinking before attempting to take another picture. |
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The card or internal memory is full. |
Transfer pictures to the computer (Connecting to the Computer), delete pictures from the camera (Deleting Pictures and Videos), switch storage locations (Choosing Internal Memory or MMC/SD Card), or insert a card with available memory (Inserting an MMC/SD Card). |
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Part of the picture is missing. |
Something was blocking the lens when the picture was taken. |
Keep hands, fingers, or other objects away from the lens when taking pictures. |
Your eye or the picture was not centered correctly in the viewfinder or LCD. |
Leave space around subject when centering picture in viewfinder or LCD. |
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In Review mode, you do not see a picture (or the expected picture) on the LCD. |
The camera may not be accessing the correct storage location. |
Check the picture storage location setting (Choosing Internal Memory or MMC/SD Card). |
Stored pictures are damaged. |
The card was removed when the ready light was blinking. |
Make sure the ready light is not blinking before removing the card. |
Picture is too dark. |
Flash is not on. |
Turn on the flash (Using the Flash). |
The subject is too far away for the flash to have an effect. |
Move so there is no more than 10.8 ft (3.3 m) between the camera and the subject; 6.2 ft (1.9 m) in Telephoto. |
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The subject is in front of a bright light (backlit). |
Use Fill flash (Using the Flash) or change your position so light is not behind the subject. |
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Lighting is too dark. |
Increase Exposure Compensation (Setting Exposure Compensation) or Long Time Exposure (Setting Long Time Exposure). |
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Picture is too light. |
The flash is not needed. |
Change to Auto flash (Using the Flash). |
The subject was too close for flash. |
Move so there is at least 1.5 ft (0.5 m) between camera and subject. |
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The light sensor is covered. |
Hold the camera so your hands or other objects do not cover the light sensor. |
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Lighting is too bright. |
Decrease exposure compensation (Setting Exposure Compensation). |
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Picture is not clear. |
The lens is dirty. |
Clean the lens (Tips, Safety, Maintenance). |
Subject too close when taking picture. |
Move so there is at least 2.0 ft (0.6 m) between the camera and the subject, or at least 0.5 ft (15.2 cm) in Close-up mode. |
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Subject or the camera moved while the picture was taken. |
Hold the camera steady while taking the picture. |
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The subject is too far away for the flash to be effective. |
Move so there is no more than 10.8 ft (3.3 m) between the camera and the subject; 6.2 ft (1.9 m) in Telephoto. |
|
Slide show does not run on external video device. |
Video Out setting is incorrect. |
Adjust the camera Video Out setting (NTSC or PAL, Setting Video Out). |
External device is set incorrectly. |
Refer to the external device's user's guide. |
|
Camera freezes up when a card is inserted or removed. |
Camera detects an error when the card was inserted or removed. |
Turn the camera off, then back on. Make sure the camera is turned off before inserting or removing a card. |
Camera/Computer Communications
Camera Communications | ||
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Problem | Cause | Solution |
The computer cannot communicate with the camera. |
There is a problem with the configuration of the USB port on the computer. |
See this file on the EASYSHARE Software CD: USB.html Or, go to: www.kodak.com/go/camerasupport |
Camera power is off. |
Turn on the camera (Turning On the Camera). |
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Battery is not charged. |
Recharge the battery (Charging the Battery). |
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Some Advanced Power Management utilities on laptops turn off ports to save battery life. |
See the Power Management section of the laptop user's guide to disable this feature. |
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USB cable is not securely connected. |
Connect cable to camera and computer port (Connecting With the USB Cable). |
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Software is not installed. |
Install the software (WINDOWS System Requirements ). |
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Too many applications are running on the computer. |
Disconnect camera from the computer. Close all software applications, reconnect camera. |
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The Battery Monitor or similar software runs constantly. |
Close that software before starting the KODAK Software. |
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Cannot transfer pictures. Add New Hardware Wizard cannot locate drivers. |
Software is not installed. |
Disconnect USB cable. (If using Camera Dock, disconnect cable and remove camera from Dock). Install EASYSHARE Software (WINDOWS System Requirements ). |
MMC/SD Cards and Internal Memory
MMC/SD Cards and Internal Memory | ||
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Problem | Cause | Solution |
The camera does not recognize MMC/SD card. |
The card may not be MMC/SD certified. |
Purchase a certified MMC/SD card (Inserting an MMC/SD Card). |
The card may be corrupt. |
Reformat the card (Formatting Internal Memory or MMC/SD Card). Caution: Formatting erases all pictures and videos, including protected files. |
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Card is not fully inserted in camera. |
Insert a card into the slot, then push to seat (Inserting an MMC/SD Card). |
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Camera freezes up when a card is inserted or removed. |
Camera detects an error when the card was inserted or removed. |
Turn the camera off, then back on. Make sure the camera is off when inserting or removing a card. |
Memory card full |
Storage is full. |
Transfer pictures and videos to the computer, then delete them from the camera. |
The maximum number of files or folders is reached (or other directory concern). |
Transfer pictures and videos to the computer, then format the card or internal memory (Formatting Internal Memory or MMC/SD Card). Caution: Formatting a card erases all pictures and videos, including protected files. (Formatting internal memory also erases email addresses. To restore addresses, see KODAK EASYSHARE Software Help.) |
Camera LCD Messages
LCD Messages | ||
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Message | Cause | Solution |
No images to display |
There are no pictures in the current storage location. |
Change picture storage location setting (Choosing Internal Memory or MMC/SD Card). |
Memory card requires formatting |
The card is corrupted or formatted for another digital camera. |
Insert a new card or format the card (Formatting Internal Memory or MMC/SD Card). |
Memory card cannot be read (Please format card or insert another card) |
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Internal memory requires formatting |
The camera internal memory is corrupted. |
Format the internal memory (Formatting Internal Memory or MMC/SD Card). |
Internal memory cannot be read (Please format internal memory) |
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No memory card (Files not copied) |
There is no card in the camera. Pictures were not copied. |
Insert a card (Inserting an MMC/SD Card). |
Not enough space to copy files (Files not copied) |
There is not enough space in the location you are copying to (internal memory or the card). |
Delete pictures from the location you are copying to (Deleting Pictures and Videos), or insert a new card. |
Read only card, change to internal memory to capture |
The card in the camera is write-protected. |
To take a picture, insert a new card or change storage location to internal memory (Choosing Internal Memory or MMC/SD Card). |
Card is protected (Reset switch on card) |
Switch on card is in write-protect position. |
Reset the switch as shown on LCD. |
Card is locked (Insert a new card) |
The card is write-protected. |
To take a picture, insert a new card or change storage location to internal memory (Choosing Internal Memory or MMC/SD Card). |
Card is unusable (Insert a new card) |
The card is slow, corrupted, or unreadable. |
Insert a new card (Inserting an MMC/SD Card). |
Recording stopped. Record in internal memory (Card speed is slow) |
Card cannot be used to take videos. |
Change storage location to internal memory (Choosing Internal Memory or MMC/SD Card). Use card to take pictures. |
Memory card is full (Cannot save Share tagging) |
There is no space remaining. |
Insert a new card (Inserting an MMC/SD Card), transfer pictures (Connecting to the Computer), or delete pictures (Deleting Pictures and Videos). |
Internal memory is full (Cannot save Share tagging) |
Insert a card (Inserting an MMC/SD Card), transfer pictures (Connecting to the Computer), or delete pictures (Deleting Pictures and Videos). |
|
Date/Time entry screen appears automatically |
This is the first time you turned on the camera; or the battery has been removed for an extended period of time; or the battery is exhausted. |
Reset the clock (Setting the Date and Time). |
High camera temperature. (Camera will be turned off.) |
The internal temperature of the camera is too high for the camera to operate. The viewfinder light glows red and the camera turns off. |
Leave the camera off for several minutes, then turn it back on. If the message reappears, repeat the sequence above until the message does not appear. |
Memory Card is full |
There is no more space on the card in the camera. |
Delete pictures from the card (Deleting Pictures and Videos), insert a new card, or change storage location to internal memory (Choosing Internal Memory or MMC/SD Card). |
Internal Memory is full |
There is no more space in the camera's internal memory. |
Delete pictures from the internal memory (Deleting Pictures and Videos) or change storage location to Auto and insert card (Inserting an MMC/SD Card). |
Unrecognized File Format |
The camera cannot read the picture format. |
Transfer the unreadable picture to the computer (Connecting to the Computer), or delete the picture (Deleting Pictures and Videos). |
No Address Book in Camera |
No email addresses appear because there is no address book. |
Create and copy address book from computer. See EASYSHARE Software Help. |
Other error code |
An error is detected. |
Turn the Mode dial off, then back on. If error appears again, call for service. |
Camera Ready Light Status
Camera Ready Light | ||
---|---|---|
Problem | Cause | Solution |
Ready light does not turn on and the camera does not work. |
Camera is not turned on. |
Turn on the camera (Turning On the Camera). |
Battery is exhausted. |
Recharge the battery (Charging the Battery). |
|
Mode dial was on when battery was reloaded. |
Turn Mode dial off, then back on. |
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Ready light glows steady green. |
Camera is on; ready to take a picture or video. |
The camera is operating normally. |
Ready light blinks red. |
Battery is low or exhausted. |
Recharge the battery (Charging the Battery). |
Ready light glows steady red. |
Camera's internal memory or card is full. |
Transfer pictures to the computer (Connecting to the Computer), delete pictures from the camera (Deleting Pictures and Videos), switch storage locations (Choosing Internal Memory or MMC/SD Card), or insert a card with available memory (Inserting an MMC/SD Card). |
Camera processing memory is full. |
Wait. Resume picture taking when the light turns green. |
|
Card is read-only. |
Change storage location to internal memory (see Choosing Internal Memory or MMC/SD Card), or use a different card. |
|
Ready light blinks green. |
Picture is being processed and saved to the camera. |
Camera is operating normally. |
Ready light blinks yellow. |
Flash is not charged. |
Wait. Resume picture taking when the light stops blinking and turns green. |
Auto exposure or auto focus are not locked. |
Release the Shutter button and recompose the picture. |
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